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General Facilities Assistant

Please Note: The application deadline for this job has now passed.

Job Introduction

Sodexo are looking for akey member of the Facilities Team responsible to provideexceptional customer service to at Microsoft Research in Cambridge.

This position requires an organised approach, excellent communication & planning skills. The role requires a warm, friendly & dynamic individual with the ability to multi task and always to deliver an exceptional level of service.

You will provide a professional service, whilst adhering to Sodexo policies and promoting the Company image at all times.

Role Responsibility

General preparation, cleaning and maintenance of meeting, collaboration & social space, and new starter & leaver desks/offices around the building.  Liaise with other FM team members & IT support as required.

In liaison with site catering company; free issue drinks ordering, stocking & replenishment throughout the building including looking after the bean to cup coffee machines (cleaning, topping up coffee beans etc), reporting faults.

Maintaining stationery/print rooms - ordering stock, replenishing cupboards, dealing with ad-hoc orders, keeping rooms clean & tidy.  Emptying print room bins & ensure waste correctly recycled.

Event support including removal, storage & set up of furniture as required. Supporting with general marketing material deliveries & storage.

Post - frank out-going post, deal with special delivery & other ad-hoc requests.  Liaise with Finance on employee postal costs.

Maintain all site notice boards.

Maintain goods-in area, ensure it is kept organised and is clean & tidy.  Ensure carboard is collected from around the building and recycled.

Through general building walks always keep a regular check on condition of furniture, fixtures & fittings, general tidiness of all areas, reporting and taking action as required.

Report any unsafe acts and conditions to the Facilities Manager/Co-ordinator for action and resolution.




The Ideal Candidate

  • Good communication skills at all levels
  • Good organisational and planning skills
  • Willing to learn and take on a wide variety of tasks
  • Ability to respond quickly to problems
  • Great customer service skills
  • Ability to take instruction from both line manager and clients
  • Ability to work on own initiative
  • Good administration skills with an eye for detail
  • Team player mind-set and can do approach with willingness to ‘muck in’ when required
  • Basic awareness and understanding of health & safety in the workplace

About the Company

In the UK and Ireland, Sodexo employs some 37,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.


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