Front of House Manager (hospitality, F&B)

Job Introduction

As Front of House Manager, you'll maintain a food and beverage service which delivers the highest possible standards of service, presentation and customer care to all users of the facilities. You'll lead and manage the day to day activities of two military restaurants and a Bar facility for junior Service personnel.

You'll drive retail and leisure performance through adherence to all promotional activity and marketing initiatives, promoting and managing functions including planning, menus and costings in conjunction with the catering team, ensuring standards of service detailed in the contract are achieved, maintained and developed.

RNAS Culdrose is home to the Royal Navy’s Merlins plus a sizable proportion of its Sea Kings, Culdrose – just outside Helston on the Lizard Peninsula – is the largest helicopter base in Europe with some 75 aircraft and 3,000 personnel. It is the biggest single-site employer in Cornwall.

We are a key partner to the Ministry of Defence, running services at major UK and overseas military bases which improve quality of life for our military personnel. The impact of change and uncertainty as consolidation occurs throughout the armed forces, set against a backdrop of today’s rapidly changing world, makes the preservation of high standards even more important than ever. We are dedicated to delivering the best quality as well as cost-efficiency in the delivery of infrastructure, facilities management, catering, retail and leisure services to the armed forces community.

Role Responsibility

• Maintain a food and beverage service which delivers the highest possible standards of service, presentation and customer care to all users of the facilities; to meet the Customer and Client requirements to the highest standards. 
• Lead and manage the day to day activities of two military restaurants and a Bar facility for junior Service personnel. To drive retail and leisure performance through adherence to all promotional activity and marketing initiatives.
• Promote and manage functions including planning, menus and costings in conjunction with the catering team.
• Ensure standards of service detailed in the Service Level Agreement and within the Schedules of the contractual Terms and Conditions are achieved, maintained and developed.
• Grow services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo expectations.
• Continue to monitor food standards and hygiene standards and ensure they are maintained at the highest level.
• Administer a business unit (Bar), and to input the relevant financial data onto retail systems;.daily use and interpretation of data to enable financial management of all operations.
• Responsible for ordering, management and rotation of products relating to the Bar facility.

*please see attached job description for full detail

The Ideal Candidate

Package Description

Competitive salary of £19,000-£22,000 plus benefits including bonus, pension, option to buy additional flexible benefits such as holidays, healthcare etc

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.