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Front of House Manager - Catering

Please Note: The application deadline for this job has now passed.

Job Introduction

If you’re a customer focused leader and attention to detail is highly important to you then this could be the right role for you.  

Reporting to our General Services Manager and Catering Manager, based at one of our High Profile corporate head offices in West London, we are recruiting for a Front of House Lead to support the catering and other support services on site. 

 

Role Responsibility

  • Manage the front of house operation including supporting the catering, cleaning and support services functions at the contract
  • Obtain all food knowledge, portion specifications and guidelines on food production and delivery
  • Assist as directed with all aspects of preparation ,production and presentation of food
  • Deliver on all Operating Brands offers  to Company specifications as requested
  • Maintain all levels of food hygiene throughout the preparation areas
  • Reporting any Health & Safety / Food & Safety issues immediately to your line manager
  • Ensuring good levels of customer service and care throughout your shift
  • To ensure appropriate levels of supplies and provisions are available within the area of responsibility.
  • To ensure staff use equipment provided as required for the task.
  • Responsibility for the maintenance and cleanliness of all equipment required in the performance of duties
  • Responsibility to ensure safe, timely and well-presented hospitality functions
  • Supervision, direction and control of all service times
  • Requisitioning of provisions as necessary
  • Preparation duties as necessary
  • Responsibility for stock control, stocktaking and the security of all supplies, stores and equipment within the restaurant.

The Ideal Candidate

  • Ability to monitor, lead and develop a team of people within a designated area
  • Highly effective communication skills at all levels
  • Good literacy and organisational skills
  • Excellent Customer service skills
  • Ability to respond quickly to problems
  • Ability to monitor performance levels at all times
  • Understanding of relevant Health and Safety, Food Safety and other legislative requirements
  • Ability to take instruction from both line manager and clients
  • Ability to work on own initiative
  • High standards of personal hygiene

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, 

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