Front of House Catering Assistant
Job Introduction
We currently have an opportunity for a Barista to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Role Responsibility
- To deliver the highest levels of customer service in line with brand standards.
- To produce & serve all drinks to brand standards & recipes.
- To produce & present all food to brand standards.
- Maintain stock levels/availability by replenishing display/fridges within company guidelines/planograms, rotating stock to ensure compliance with company health & safety guidelines.
- To maintain standards of Health, Safety & cleanliness (working to the standards defined in the safety log book)
- To sell & demonstrate product knowledge by advising the customer/answering queries & suggesting products to the customer as part of the ordering process. Act on initiative to optimise sales to the customer.
- To operate the till in line with brand till operation & cash handling procedures.
- To maintain customer areas to company standards.
- To attend work at designated shifts (time & attendance).
- To attend team meetings as required.
- As part of the Model Day, to complete the daily walkround and rectify/notify areas of non compliance.
- To complete all tasks required by the daily cleaning schedule.
The Ideal Candidate
Essential
- Fully trained to Barista standard with full understanding of brand standards.
- Literate & numerate
- Ability to communicate effectively with customers, client & staff
- Ability to work with a team, and on own initiative
- Flexible approach to the role
Desirable
- Worked within a customer facing environment.
- Worked in Hospitality/Retail Industry.
- Shift supervisor experience.
Package Description
- Working in a corporate head office environment the successful individuals must have excellent customer service skills and be flexible and versatile within the role.
- Working Monday to Friday from 09.30 - 17.30, these hours may vary slightly
- Working within a friendly team this position involves the following tasks:
- producing and serving, 'barista' style coffee, to a consistently high standard
- setting up the 'deli bar' to the agreed guidelines, following training
- producing and presenting food on the deli counter to the standard required
- operating a cashless till system
- cleaning and hygiene duties
- The successful individuals will therefore need to have:
- ESSENTIAL previous Barista experience
- numerate and literate
- enjoy working within a team and have the ability to communicate confidently to our customers
- be smart and well presented
- be proud to do this job to the best of your ability
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.
With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.