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Food and Beverage Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

An exciting opportunity for a Food & Beverage Manager has arisen to join our team at a prestigious private hotel in Aberdeen.

Shell U.K. Limited owns Woodbank Hotel, a private, members-only hotel on the stunning North Deeside Road in Aberdeen's west end. Operated by Sodexo, the hotel is run to an incredibly high standard and boasts facilities such as a leisure club, gym, restaurant, bar and tennis court.

As Food & Beverage Manager, you will be responsible for the provision of food & beverage operations at the hotel, including breakfast, lunch, dinner, conferences and ad-hoc requests. You will lead your team to showcase excellence in F&B service delivery and coach them to provide exceptional customer service to our clients.

Role Responsibility

  • Oversee the service of all food & beverages within the hotel
  • Work duty manager shifts as and when required
  • Apply attention to detail to the way in which food and drinks are presented ensuring the customer receives a quality product every time
  • Complete minor food preparation tasks as necessary to assist with food service
  • Be in attendance at core meal times ensuring that all customers receive the best possible service as well as providing an initial point of contact should there be any questions or complaints
  • Liaise with chef on duty to ensure seamless food service and ensure good communication with head chef to provide feedback on food service
  • Organising and delivering events and functions to the required standards
  • Liaise with the events coordinator regarding organization of functions and events
  • Involve and manage food and beverage promotions ensuring costings are accurate with achieving correct GP
  • Identifying and maximize up selling opportunities for profitable sales growth
  • Report and liaise regularly with management team regarding departmental performance and ensure they are informed of any relevant information or issues
  • Maintain levels of quality, cleanliness, food safety and hygiene in line with company SEMS, Safeguard and local authority regulations i.e. EHO & HSE
  • Ensure security is maintained and events are staffed appropriately and in accordance with licensing laws and licensing procedures.
  • Embrace and grow a ‘zero accidents culture’ within your team by ensuring the accurate reporting of near misses and accidents as well as reporting any equipment defects to your line manager in line with company procedure
  • Ensure cash procedures are adhered to and strictly monitored, including preparation and calculation of beverage bills within all departments, and cashing up of tills as per Sodexo cash handling policy
  • Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation, and report &return of any sub-standard items
  • Prepare the team rota each week and ensure sufficient levels of staff are scheduled to work in line with business needs taking into account staff requests
  • Carry out training as required ensuring that your team have the skills needed to excel
  • Attend weekly team meetings to maintain levels of communication across the team

The Ideal Candidate

Essential

  • Previous track record of hotel/event/restaurant catering in a similar role
  • Proven leadership skills to lead and motivate a team
  • Good standard of literacy and numeracy, sound financial acumen
  • Competent IT skills including Microsoft Office packages
  • Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
  • Good time management and organizational skills
  • Ability to work well under pressure managing multiple workloads
  • Ability to achieve and set standards and operate to performance criteria, with particular regard to hotel operations
  • Knowledge of health & safety and food safety
  • Able to demonstrate attention to detail and adherence to standards
  • Positive approach to learning in role and identifying own training needs as appropriate
  • Self-motivated with a sense of own initiative
  • Ability to work effectively as part of a team
  • Flexible approach to role - must be available to work different shifts including evenings and weekends

Desirable

  • Basic food hygiene certificate
  • IOSH Managing Safely Qualification or equivalent 
  • First aid certificate
  • Experience of delivering training using company guidelines
  • Experience in working with point of sale systems
  • Personal Licence (SCPLH)

Package Description

  • Up to £27,000 per annum
  • Pension scheme
  • Sodexo Discounts

The successful applicant will be expected to work a shift pattern of 5 days from 7, working:

  • 07:00-15:00 (early shift) or
  • 15:00-23:00 (late shift)

About the Company

In the UK and Ireland, Sodexo employs some 37,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.

Sodexo

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