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Food Services Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

This is an exciting opportunity for a Food Services Manager to join our team based at one of our Global Pharmaceutical Contracts in Stevenage, Hertfordshire.

Accountable for a Head Chef, food services Supervisors and the hospitality team you will drive operational excellence and lean thinking in Food Operations ensuring best financial outcomes and great customer service


Role Responsibility

  • Managing & motivating a team to increase sales & ensure efficiency
  •  Managing multiple priorities
  •  Relationship management maintain rapport with clients and potential clients and establish long term relationships for future sales
  •  Customer focus, the ability to provide excellent service to internal and external customers
  •  Managing finances
  •  Ensuring standards for quality with in food delivery, customer service and health & safety are met
  •  Drive profitability for both Sodexo and client through excellence in execution
  •  Lead or consult the recruitment process on key food positions defined with in the business portfolio
  •  Enhance Sodexo food credibility through effective engagement with onsite client leadership team
  •  Deliver on brand integrity with in all Sodexo run outlets
  •  Develop and implementation of site business and training plan
  •  Strength in being an ambassador of customer service at the highest level; customer service excellence
  •  Maintain compliance with client and/or program contracts for all outlets
  •  Interface with engineers, architects, contractors and project managers to ensure successful project completion

The Ideal Candidate

  • Proven experience in managing and leading large dedicated food service team
  •  Expertise in retail marketing and promotional strategies
  •  Strong food knowledge relative to national and local food trends
  •  Strong financial understanding & demonstrable budgeting management
  •  Personal innovation & passion
  •  Excellent customer service experience
  •  Good interpersonal skills
  •  Strong verbal & communication skills

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

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