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Food Service Assistant

Please Note: The application deadline for this job has now passed.

Job Introduction

Job Purpose

To provide excellent customer service from the preparation, presentation and service of food, beverages and vending services to the client & Sodexo’s satisfaction.

Role Responsibility

Accountabilities

  • Comply with all Company and client policies, procedures and statutory regulations, including human resources, site rules, health and safety, safe working practices, hygiene, cleanliness, fire, COSHH.  This will include your awareness of any specific hazards in your workplace (Specific Site Rules)
  • Assist with all aspects of the preparation of food service areas and presentation of food to the notified standard.
  • To prepare all food with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy or wheat allergies, ensuring completion of daiy allergens log.
  • Serve food and drink to customers and guests as directed.
  • Assist with the replenishment of food, beverages and equipment to ensure service periods do not stop.
  • Assist with hygienic cleaning of utensils and work areas after service periods.
  • Assist with the implementation of cleaning schedules to agreed standards.
  • Promote a friendly working relationship with colleagues.
  • Promote a good company image to customers and guests by using positive customer service practices.
  • To assist with the set up, service, clearing and cleaning of function catering as requested.
  • To undertake occasional duties outside the normal routine but within the scope of the position and the department’s activities. To assist, as required, at special functions, some of which may occur outside normal working hours, for which you will be paid overtime.
  • To report any complaint or compliment and take action if at all possible.
  • To report any incident of accident, fire, theft, loss, damage and take action as may be appropriate or possible.

The Ideal Candidate

Knowledge, skills and experience

Essential

  • Good communications skills
  • Experience of working in a similar industry such as food service, catering or hospitality.
  • Previous food handling experience
  • Ability to adhere to all health & safety practices
  • Strong customer service skills
  • High levels of personal hygiene and appearance

Desirable

  • Basic Certificate in general hygiene
  • Experience of working in an environment where compliance to standards is key.
  • Knowledge of Company IT systems such as PayIT

Package Description

The successful candidate will be joining a team of 4 staff, but will work with another staff member at the weekend with the aim of providing a high standard breakfast service between the hours of 07:30 - 11:30.  The weekend operation also consist of preparing a fresh and presentable salad bar for Monday morning, cleaning duties and food safety documentation.

We are looking for someone who can be flexible and who is available to work the occasionally weekday to cover any sickness or holidays.   Training will be given during the week and the successful candidate will be on a 3 month probation and expected to complete an assessment at the end of their probation period.

The successful candidate must follow company and site policies and be presentable at all times.  The position would suit someone with a catering background or someone interested in starting in the catering business.

About the Company

Sodexo is a Global company that provides many services throughout the world and offers excellent career opportunities. More information can be found on the Sodexo website.

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