Food Service Assistant

Job Introduction

We currently have an opportunity for a Food Service Assistant to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

• To assist as directed with all aspects of preparation and presentation to the Company's standards
• To provide an efficient and friendly service to customers in all areas of the catering department
• To ensure that food is presented and served in a clean, hygienic environment
• To assist at service times by serving the customer at the counter as directed, to the Company's standard
• To complete all necessary sales controls and documentation for each service
• To communicate well with customers and demonstrate a helpful attitude at all times
• To undertake all aspects in cleaning equipment to the Company’s standard according to the cleaning rota or as directed
• To ensure tables and accompaniments are kept as clean as is reasonably practicable and adequately stocked during service times and relay as required
• To load service counters as and when directed and to ensure sufficient supplies throughout the service period
• Fill and clean vending machines, record on Service cards
• Check deliveries and temperatures on delivery, also record food temperatures during service temperatures
• Operate till during service periods
• To fulfil any reasonable management request
• To attend/receive any job-related training as required

  Additional Ad-hoc Duties:

• To assist at any special functions, some of which may occur outside working hours
• To report any customer complaints or compliments and take some remedial action if at all possible
• To report immediately any incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities and take such action as may be appropriate or possible
• To attend meetings and training courses as may be necessary
• To provide cover in other areas during periods of holidays and sickness

The Ideal Candidate

Essential

• Good communications skills
• Previous food handling experience
• Ability to adhere to all health & safety practices
• Strong customer service skills
• High level performer
• High levels of personal hygiene and appearance

   

  Desirable

•  Food hygiene certificate

Package Description

We are currently seeking a highly talented and driven person to work in our Farnborough office.

We are looking for someone with excellent organisational skills, the ability to prioritise their work load and have the ability to communicate effectively with a range of audiences.

You will be working as part of a team but you will at times be expected to work independently and under your own initiative.

Role Responsibility

• Preparing and serving coffee to the Company's standards
• Operate till during service periods; check floats and cash up at end of service.
• To assist as directed with all aspects of preparation and presentation to the Company's standards
• To provide an efficient and friendly service to customers in all areas of the catering department.
• To ensure that coffee / food offer is presented and served in a clean, hygienic environment.
• To assist at service times by serving the customer at the counter as directed, to the Company's standard
• To complete all necessary sales controls and documentation for each service.
• To communicate well with customers and demonstrate a helpful attitude at all times.
• To undertake all aspects in cleaning equipment: walls up to 6ft, floors, fixtures, fittings, pots, pans, cutlery, crockery, glassware etc., to the Company’s standard according to the cleaning rota or as directed.
• To ensure tables and accompaniments are kept as clean as is reasonably practicable and adequately stocked during service times and relay as required.
• To load service counters as and when directed and to ensure sufficient supplies throughout the service period.
• Fill and clean vending machines, record on Service cards
• Check deliveries and temperatures on delivery, also record food temperatures during service temperatures.
• To fulfil any reasonable management request.
• To attend/receive any job-related training as required.
• To assist at any special functions, some of which may occur outside working hours
• To report any customer complaints or compliments and take some remedial action if at all possible.
• To attend meetings and training courses as may be necessary.
• To provide cover in other areas during periods of holidays and sickness.

The Ideal Candidate

The ideal candidate will have the ability to work in a team environment and on their own initiative.  Experience in dealing with customers on a daily basis and good customer care skills is required, possess good time management, self motivation and have an ability to prioritise and multi task.  Previous experience working within a busy environment and knowledge of making different types of coffee is essential along with knowledge of HACCP.

About the Company

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 43,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.