Fitness Instructor

Job Introduction

We currently have an opportunity for a Fitness Instructor to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

• To assist in the management and development of the facilities including associated areas and activities.

• To comply with Health and Safety legislation, policies and procedures.

• To ensure all equipment and services are properly maintained

• To carry out all duties effectively, ensuring a continuously high level of service.

• To be responsible for the gym, the equipment and all aspects related to the gym. To make sure all members are correctly screened, inducted and that suitable fitness programmes are issued and regularly reviewed and updated.

• To assist with the class schedule, making sure that classes meet with customer requirements and assist in the regular class timetable review.

• Seek to ensure all customers enjoy their visit.

• Any customer queries or comments are resolved in a positive manner.

• Create an environment focused around the member.

• Customer & Client Focus: Deliver exceptional customer service to build valuable long term relationships with members and clients.

• Impact and Influence: Communicates to build relationships and interacts appropriately with others.

• Continuous Improvement: Seeks to continuously raise standards and improve quality of performance and service.

• Working with others: Works effectively and professionally with others to achieve the desired results. Maintain a good working relationship with colleagues and management; team work is key in this role.

• To carry out data collation as set out by the Fitness manager.

• To work within agreed budgets

• Help achieve agreed targets for income and sales

• Maintain security of takings and be accountable for the income

• Work as part of a team of staff and maintain effective communication.

• Assist with the Training Needs Analysis for yourself and other members of the team when appropriate.  

• Assist with the development of members of staff to achieve their personal and workplace aims

• Display a positive approach to the team.

• Attend regular meetings to ensure good communication with all team members

• Ensure the Health safety and welfare of all people on site at all times

• To comply with all recommendation that is issued by GSK, Aspire, Environmental Health Officers or the Business Manager.

• To take a full involvement with risk assessments and COSHH regulations throughout the facility

• Implement any agreed Action Plan and risk reduction

• To become proficient in the general operation of the Club, including plant, equipment and customer service.

• Promote all activities

The Ideal Candidate

• Strong customer services skills and experience with at least one year within the fitness industry.
• To be qualified to a minimum of REPs Level 2 Fitness Instructor.
• Service orientated attitude combined with innovative thinking
• Strong team player within a high quality customer service operation
• Knowledge and awareness of the Fitness Industry
• Be self motivated and work under pressure to balance conflicting deadlines is essential
• Communicate effectively with a wide range of customers and multi-service team service personnel to achieve results.

Package Description

We currently have an opportunity for a Fitness Instructor to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

About the Company

Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.