Family Support Worker
Job Introduction
HMP Peterborough are currently recruiting for 2 family support workers.
You will provide a link between residents and their families to ensure relationships are maintained during custody and beyond. You will also work alongside the Children and Families team to provide a rapid response to provide support, offer advice and signpost families.
HMP Peterborough is the first purpose-built prison in the UK to house both men and women on the same site. This highly innovative prison is designed to a high standard of physical security. Sodexo Justice Services has ensured that the prison provides needs-based personal development services for both men and women. January 2015 saw the completion of a new houseblock on the male estate which can house an additional 292 residents, along with an educational activities building.
Sodexo Justice Services delivers custodial and community rehabilitation services that challenge offending behaviour, protect the public and offer individuals the opportunity to change their lives for the better. We deliver the total operation of five prisons within England, Scotland and Wales and own six Community Rehabilitation Companies in partnership with crime reduction charity Nacro.
Role Responsibility
- Provide a rapid response to provide support, offer advice and signpost families in crisis
- Offer Safeguarding protection to all children that may be associated with HMP Peterborough
- Maintain professional standards of the visitor reception area at all times
- Work with the Children & Family team to assess the needs of the population and conduct interviews with people in custody to address those needs
- Liaise with residents’ families to provide practical advice and support when required
- Engage with ‘Local Authority’ Children’s Services as and when required
- Assist in the identification of potential risks to children and input to Safeguarding requirements as required by Safeguarding Children Board
- Monitor, direct and advise ROTL receptionists to greet all visitors and welcome them to HMP Peterborough then signpost to suit requirements
- Monitor ROTL deployment requirements to ensure maximum efficiency and availability
- Supervise and direct those on ROTL in the maintenance, cleanliness and overall operation of the Visitor Reception area including the restrooms
- Oversee the professional presentation of the visitor reception area
- Assess family related referrals from any source and ensure that the referral is adequately communicated and appropriately acted upon
- Provide written reports and data for the Children and Family meetings
- Keep up to date referral case notes for evidential purposes
- Assist with residential (face to face) surgeries
- Facilitate contact visits with residents and their children
- Actively promote Sodexo Justice Services as the provider of choice
The Ideal Candidate
- Good interpersonal skills
- Good communication skills (verbal and written)
- Good IT skills
- Good organisational skills
- Good teamwork ethic
Package Description
£19,950.94 plus benefits including 28 days holiday (inclusive of bank holidays), pension, discounted health cover, subsidised gym membership, childcare voucher scheme, free meals on duty and free on-site parking