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Facilities Operator

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Facilities Operator to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

  • Provide first line response to customers by phone in an effective, professional customer-focused manner to customers and their guests.
  • First line response to non-planned work and support planned work and emergencies as required to meet business needs.
  • Comply within the appropriate regulations in terms of company and legal requirements in relation to SHE, HR and Financial policies and practices. Take a pro-active response to ensuring we comply with all specific site regulations.
  • Liaise with the customer to provide a single point of contact for all facilities management services and supports co-ordination of central and external service providers.
  • Provide support services to ensure buildings and systems are functional and suitable for use.
  • Support all procedures laid down for all Accidents, incidents, COSHH and Stop or Near misses.
  • Be responsible for undertaking any tasks necessary to ensure the smooth running of soft service provisions.
  • Identify issues and improve procedures.

The Ideal Candidate

The ideal candidate for this role will:

 

  • Have knowledge and experience of working in a multi-disciplinary facilities management environment
  • Hold or be working towards a customer service NVQ Level 2
  • Be IT literate and conversant in the use of business systems such as Microsoft office and switchboard operating systems.
  • Understand, assess and manage risk, and have the ability to plan, organize, and prioritise workload to meet customer demand
  • Be able to work on own initiative, be efficient, flexible, reliable and keen to develop skills and experience
  • Have experience of working in a busy, demanding and pressurized environment
  • Be an excellent communicator at all levels and enjoy working as part of a team

About the Company

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

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