Facilities Manager (Soft Services)

Job Introduction

We are currently looking to recruit a Facilities Manager (Soft Services) to work closely with and deputise for the General Manager, managing the onsite service delivery and daily operations, ensuring efficient and effective service delivery at Worthy Down.

You will manage a team delivering multiple services (including subcontractor services) at the site such as; Catering, Laundry, Waste (including clinical and sanitary) Window Cleaning and Tailoring. The successful candidate will have a strong understanding and knowledge of Health and Safety and all services delivered within the contract.

This is an excellent opportunity to showcase your knowledge whilst developing within a growing business. If you are skilled in any of the soft services, enthusiastic, resilient and flexible this is an opportunity not to be missed!

Role Responsibility

• Maintain excellent client/customer relationships, ensuring the efficient and compliant delivery of services on site
• Oversee the day to day management of the services on site, maximizing the profitability of the contract
• Support the General Manager in the planning, organisation and coordination of all soft services
• Ensure standards of services detailed in the service level agreement and contractual terms and conditions are achieved, maintained and developed
• Ensure that work is carried out in accordance with legislation, codes of practice, manufacturer’s recommendations, HSE recommendations and meets prescribed standards in the contract
• Ensure the highest levels of Health and Safety are achieved across the site
• Adhere to any local client site rules and regulations
• Role model safe behaviour

The Ideal Candidate

• Demonstrate experience of working in a management role in FM services
• Excellent communication skills both written and verbal
• Ability to work independently, flexibly and professionally in a fast paced environment
• Understanding of relevant Health and Safety and other legislative requirements
• Strong attention to detail and adherence to standards
• Proven IT skills, ability to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
• IOSH Managing Safely, CIEH or equivalent
• Proven experiences of managing client relationships

Package Description

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.