Facilities Manager - IFM

Job Introduction

Are you an experienced Facilities Manager with experience in Soft, Technical and Catering Services? Do you have excellent communication skills, and proven experience managing a team effectively to drive performance?

We are currently recruiting for a Facilities Manager to join the team at our busy client site in London. You will be responsible for overseeing the service delivery of Soft, Technical and Catering Services on site, along with a small satellite site in Croydon.

The ideal candidate will have proven experience managing cleaning, catering, security and technical services. You will be an effective leader with the ability to build and maintain relationships at all levels.

We are looking for a confident individual who can motivate Front of House teams to deliver the best possible service. There are several events that run on site and so hospitality experience would be desirable.

Role Responsibility

• Manage the on-site contract and services to the agreed standards, ensuring that deadlines and targets are achieved
• Maximise the profitability of the contract and manage costs effectively
• Act as the operational interface between the client(s) and the account Manager/director (or equivalent)
• Manage the onsite client and Sodexo services and teams to deliver the agreed SLA and standards, acting as Sodexo primary representative on site
• Ensure that statutory requirements and company policies and procedures are followed and deadlines are met
• Build long-term relationships with client(s) that add value and are based on mutual trust
• Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality
• Drive innovation and continuous improvement of people, systems, processes and services
• Support the business development and regional management teams to identifying opportunities with other clients to maximise profit and growth

The Ideal Candidate

Essential:

• Previous experience of managing services such as cleaning, catering, security and technical services.
• Previous experience of operational management in a similar environment
• People management experience
• Experience of delivering training
• Ability to interpret and utilise financial and commercial information
• Excellent communication skills
• Experienced in using Microsoft Office

Desirable:

• IOSH managing safely qualification
• SIA Licence, Level 2 Guarding
• HNC/BIFM etc.
• Experience of managing conflicting expectations of the client and consumer within one business area

Package Description

£40,000 - £45,000 + bonus + benefits

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process