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Facilities Coordinator

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for aFacilities Coordinatorto join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

Responsible for:

  • The faultless upkeep of the allocated floor area
  • To ensure that all building users experience the highest level of service in a pleasant, clean, and safe environment
  • To demonstrate ownership of problems and relay solutions in a timely manner
  • Provide high levels of customer service
  • To enforce the site rules and standards including Housekeeping, Security and Health & Safety to all floor occupants

Accountabilities

  • To own and take responsibility for allocated floor areas and ensure that a 5 star customer service is experienced by all facility users
  • To be the first point of contact for building occupants on the allocated floors
  • To be visible to all users and build relationships with all levels of users
  • To ensure the floor area is compliant to health and safety procedures
  • To ensure that the floor area is compliant to environmental procedures
  • To ensure that the site rules are enforced
  • To report all faults and issues to the relevant service partner
  • To have full working knowledge of the building including all services

The Ideal Candidate

  • Understanding and experience of ensuring focus is on individual customer needs, capable of anticipating any needs whilst meeting required service levels
  • Flexibility that is focused to delivering exceptional customer service
  • Attention to detail, with strong organizational skills and a Can-do attitude
  • Self-motivated, able to work under pressure in a very fast paced environment and to balance conflicting deadlines
  • Strong PC skills, MS Office
  • Well organised and good prioritisation and planning skills
  • Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
  • Service orientated attitude combined with innovative thinking
  • Practical experience in working with supply partners to deliver a seamless, integrated service
  • Customer services experience and the ability to communicate at all levels

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over 1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Sodexo

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