Facilities Assistant
Please Note: The application deadline for this job has now passed.
Job Introduction
Job Purpose
To assist the FOHC with the administrative aspects of the Site and Front of House operations. Duties will include the administration of any associated activities as required by the FOHC in order to comply with legislation, codes of practice and best practice.
Duties will also extend to recording of holidays and sickness and covering reception and post room areas.
Role Responsibility
Accountabilities or “What you have to do”
- Assist with information gathering and collating data following Site Inspections
- Assist with evidence gathering of compliance data required for updating Compliance calendar and pad
- Update Site First Aid and Fire warden internal tracking systems
- Assist with information gathering required for Monthly KPI Meetings and reports and updating internal system’s accordingly
- Diarise contractor works
- Maintain contractor paperwork and files
- Following up of contractor works, keeping track of outstanding work and parts ordered
- Monitoring AI (Internal System) tracking jobs responding to queries and updating the system accordingly
- Updating General office files
- Note taking/ attend ad hoc meetings
- Monitoring of stationary and site stock
- Assist with the recording of office spend
- Reception and Postroom cover ad hoc
- Keeping a monthly log of customer compliments and complaints
- Updating training records and site matrix records
- Inspection of meeting rooms
- Upkeep of site notice boards
- Assist with the Coordination of out of hours works
- Assist with site communication
- Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness, fire and COSHH
- Act as first point of contact on site for queries
- To provide support to the Facilities Services Co-ordinator in the administration of associated activities.
- To work as part of the Facilities team in order to provide general administrative support to the Corporate FM Team and to ensure that departmental documentation is managed and easily accessible whilst complying to Atkins’ policies and procedures.
- Any other reasonable tasks to support Facilities and front of House Manager in order to meet the operational needs of the business
The Ideal Candidate
Key Performance Indicators (KPIs) or “What it will look like when you are doing the job well”
- Identify and report suggestions for improvements towards the delivery of a Five Star Service.
- To deliver a consistent level of service, within the Company's standards, to the contract specification and agreed performance, qualitative and financial targets.
- Ability to implement procedures and manage customer expectations
- Meet deadlines required as set by manager and requirements of the business
