Estates Manager (Hard FM)

Job Introduction

Reporting to the Business Director, you’ll lead a team responsible for the front line management of the day-to-day delivery of FM services to our prestigious PFI Contract in Romford Essex.

As Estates Manager you’ll encompass all aspects of FM included within the agreed SLAs, including the management of in-house and outsourced resources to deliver a hard FM service. This includes the effective management and delivery of planned preventative maintenance programs, responding to the ‘reactive’ needs of the client, to ensure continuous improvement and financial performance within agreed budgets. 

In the role you will have sole financial responsibility for performance of the hard FM service contract and take an active role in ensuring PMS deductions and unavailability penalties are kept to a minimum

Sodexo Healthcare is a leading provider of services to the NHS and private healthcare organisations in England. We provide quality of life services that improve patient and staff experience, raise standards and deliver financial benefits to our clients. We help to enhance the patient environment (including patient dining, cleaning/housekeeping, retail services), provide clinical support (equipment sterilisation) and manage technical estates teams (estates management, asset management, land maintenance and energy management).

Role Responsibility

• Delivery of hard and soft services including ‘front line’ repair and/or establishment of reactive M&E requirements and site / desk checking of Service Partner works
• Ensure the contract is delivered to agreed budgetary parameters and manage monthly financial commitment, maximise revenues and optimise overall expenditure across the contract
• Ensure that all aspects of service outputs are delivered to comply with the Operating Contract, Statutory legislation and good working practice at all times to ensure that H&S management obligations are not compromised in respect of the delivery of all FM services
• Ensure that works are delivered in a timely manner
• Work with Commercial and Procurement Teams to ensure that all works are undertaken by the most cost effective manner
• Encourage, motivate and develop site based teams, monitor progress and undertake performance reviews
• Ensure the cultivation of innovation and best practice and share across the wider business unit.

*Please see full job description attached below.

The Ideal Candidate

• Previous experience of management of FM Contracts and influencing change where required
• Ability to manage a range of operations against an agreed specification demonstrating strong P&L management expertise and commercial awareness
• Proven ability to plan and achieve results in difficult situations and in limited timeframe
• Ability to communicate effectively with colleagues, clients, senior managers and directors
• Experience in coaching and motivating a team
• Proficient IT skills, including Excel, Word & Microsoft office
• Experience of working to ISO 9001 or similar quality system
• Flexible, with the ability to work under pressure whilst looking for continuous improvements to service delivery

Package Description

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.    

Grade H2 - access to a variety of Sodexo benefits and discounts, flexible benefit fund, bonus and pension scheme

40 hours per week, flexibility is a must. On call rota required. 

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.