EPoS Database Clerk

Job Introduction

We are currently recruiting for an experienced EPoS Database Clerk to join the service operations team at our Stevenage offices. You will maintain, update and manage all elements of the EPoS database systems; including inputting all price and product changes on an on-going basis. You would need to have very good experience with excel and data management, be an excellent communicator and have very good problem solving skills. This is a fantastic opportunity for motivated, committed  individuals eager to progress and develop their career within a global business. We can truly offer a supportive environment to grow and develop.

Service Operations is the part of our business that supports segment development by providing expertise and process standardisation across all segments. Service Operations leverages our global expertise and best practice to bring the best of Sodexo to all of our clients. It includes everything from FM expertise to food development through to bid support, health and safety, and contract design and management.

Role Responsibility

• Process EPoS data tasks to maintain accurate data within the system
• Ensure that all promotional activity goes live on time
• Update the product data base to ensure that all product coding is accurate and that all stock and bar codes are correct and in line with the stocking policy removing redundant products
• Update pricing in line with any duty or tariff changes
• Write and execute EPoS data reports to improve business performance
• Ensure that all data polling to the sites is successful
• Explore any data issues in terms of promotional pricing, stock codes and bar codes and resolve
• Work within set process utilising HEAT and within the agreed KPI’s
• Assist with maintenance and review system user guides to ensure they are accurate and up to date at all times.
• Support any EPoS roll out by ensuring data is accurately sent to sites and that any product issues are dealt with promptly
• Order card terminals and maintain the reporting and card database

The Ideal Candidate

• Excellent excel skills
• Excellent analytical and problem solving skills
• Ability to work to deadlines and prioritise tasks
• Ability to form effective working relationships with colleagues and external businesses
• Ability to communicate effectively, both written and verbally, at all levels of management
• Must be flexible, able to cope under pressure and adapt to changing priorities
• Experience of Outlook and basic Microsoft packages

Desirable

• Experience of writing User Acceptance Test scripts and testing
• Experience in the writing of Guides and Processes
• Experience of project work
• Working Knowledge of EpoS and Consumer Electronic Payment solutions

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.