Duty Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

We are looking to recruit a Duty Manager for our Aviation Experience site, this role will work closely with the Site Manager to ensure the smooth running of the day to day operation at this interesting venue. We have a café, retail outlets and exhibitions and need a Duty Manager to ensure the supervision of staff, exceptional level of customer service and effective management across the three areas.

Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France, The Open Championship and RHS Chelsea Flower Show.

For more information on the company see Careers in Sports and Leisure

Role Responsibility

This role involves managing a team of around 20, you will be ensuring high levels of customer care for all visitors whilst ensuring compliance across health & safety and food safety. Working with the team you will increase employee engagement through training and development and by having regular catch ups and improving communication. Overseeing the day to day operation of either the café, retail outlets or the exhibitions, you will be in a responsible position, a key holder with autonomy to make decisions regards your area. This is an excellent opportunity for someone who has worked in catering or hospitality and has gained some supervisory experience.

The Ideal Candidate

Experience in catering / hospitality ideally in a public attraction.
Management of frontline teams
Cash handling experience
Experience of electronic trading systems, especially UDC and Eprophit
Good working knowledge of Excel and Word, competency with ICT.
Experience with the provision of food and beverages
Good communication skills

Package Description

Up to £25, 900 + Benefits

About the Company

Our mission is improve the quality of life of Sodexo employees and all those we serve, and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We work to improve the well-being of people across the globe through our unique range of expert services and the talent of our teams. As one of the world’s largest employers and a
company of “people at the service of other people,” we are committed to being an employer of choice – providing jobs for our people, as well as training and opportunities for internal promotion to help our employees move up the career ladder.

Salary	Up to £25,900 + Benefits
Frequency	Annual
Job Reference	SDX/RF1899/RM
Contract Type	Permanent – Full Time
Closing Date	30 January, 2019
Job Category	Hospitality
Business Unit	UK Sodexo Live
Location	London, England
Posted on	04 December, 2018

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