Distribution, Logistics and Support Services Manager

Job Introduction

As Distribution, Logistics and Support Services Manager, you'll have full P&L accountability for contract distribution, logistics and support services including all admin (support), QM services and cleaning teams.

Leading a high performing team of 7 direct reports 216 indirect reports

Colchester PFI is one of the most ambitious PFI projects undertaken, Merville Barracks is the home of the 16 Air Assault Brigade with 3500 military personnel on site. We are the showcase and benchmark for Sodexo global defence, helping to lead on strategy and vision for the future An exciting showcase TFM contract which offers soft and hard services. 

We are a key partner to the Ministry of Defence, running services at major UK and overseas military bases which improve quality of life for our military personnel. The impact of change and uncertainty as consolidation occurs throughout the armed forces, set against a backdrop of today’s rapidly changing world, makes the preservation of high standards even more important than ever. We are dedicated to delivering the best quality as well as cost-efficiency in the delivery of infrastructure, facilities management, catering, retail and leisure services to the armed forces community

We’re proud that our work has a significant bearing on morale, retention and recruitment.

Role Responsibility

• Full P&L accountability for contract distribution, logistics and support services including all admin (support), QM services and cleaning teams.
• Accountable for delivery of service excellence SLAs in all distribution, logistics and support services
• Operational interface between the distribution, logistics and support services client(s) and the Contract director
• Provide direction and expertise to all distribution, logistics and support services operating areas by promoting Sodexo strategies and best business practices in order to uphold the company mission and values
• Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality
• Support the Contract Director in the development of business strategy for distribution, logistics and support services in line with current and emerging client needs
• Contribute to distribution, logistics and support services development plans, as well as supporting the change management process and associated Service Levels Agreements (SLAs) ensuring risks are mitigated
• Drive innovation and continuous improvement of people, systems, processes and services
• Support the business development and regional management  teams as a distribution, logistics and support services subject matter expert to identifying opportunities with other clients to maximise profit and growth

*please see attached job description for further details

The Ideal Candidate

• Proven experience of operational management in a similar environment including distribution, logistics and support services management.
• People management experience
• Ability to interpret and utilise financial and commercial information
• Experienced in using Microsoft Office
• HNC or relevant industry qualification
• Excellent communication skills
• Able to achieve set, standards and operate to performance criteria; for example health and safety, hygiene etc
• Able to manage multiple workloads and shifting priorities
• Positive approach to learning and owning own performance
• Self motivated and able to work on own initiative within a team environment
• Experience of delivering training

Desirable:

• IOSH managing safely qualification
• CIEH Level 3 qualification
• Experience of managing conflicting expectations of the client and consumer within one business area

*Candidates with evidence of essential and desirable criteria will have priority applications.

Package Description

Competitive salary of £40,000-£43,200 DOE plus benefits including bonus, pension and flexible benefits scheme fund

As part of our commitment to improving the quality of life for our employees, Sodexo offers a flexible benefits scheme fund, allowing you to tailor a reward package to suit your needs which includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave to name but a few.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.