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Deputy Operations Manager (Catering, Retail, Hospitality)

Please Note: The application deadline for this job has now passed.

Job Introduction

This is a fantastic opportunity for a hands-on operator who has the ability to engage with teams at all levels and build solid relationships with the client. Reporting the the Account Manager, you will drive standards and consistency across the contract, manage day-to-day operations and the delivery of both existing and new offerings.

This is a career enhancing role and one that will challenge and allow the right individual to grow within the business.

 

Role Responsibility

  • Manage the day-to-day operation, ensuring high standards of service across multiple food and retail outlets.
  • Manage a team of 35 plus casuals to deliver an outstanding service to our customers
  • Support the Account Manager for the contract working very closely with the client ensuring exceptional end to end service delivery at all times.
  • Work with teams to ensure consistency in our offering, providing training and coaching as required
  • Forge strong working relationships with external business consultants
  • Assist the operational teams to achieve consistently high quality of food, service and presentation on behalf of clients.
     

The Ideal Candidate

  • Previous experience within a similar role, ideally from a contract catering background.
  • Experience of busy, volume operations across multiple retail and catering outlets
  • Strong knowledge of food, hospitality and event services
  • Strong financial acumen is essential, to support maximising operating profits through positive margin control, labour controls and operational excellence.
  • Proven track record of managing large teams within catering environment
  • Proven experience of compliance and health & safety
  • Proven ability to develop relationships and support the development of new business for the organisation
     

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Salary £28,000 - £30,000
Frequency Annual
Job Reference SDX/TP/19/RF497374/LN
Contract Type Permanent – Full Time
Closing Date 31 October, 2017
Job Category Catering Management
Business Unit UK Universities
Location York St John University, York, England
Posted on 17 October, 2017

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