Deputy General Manager
Job Introduction
We are currently looking for an experienced Deputy General Manager to manage the site specific conference & banqueting & match day hospitality services at Everton Football Club.
You will manage a team of 5 staff, ensuring that standards and targets are met, motivating employees at all times. This is a fast paced, hands on role that requires a strong personality and good communicator.
We are especially looking for someone who has a minimum of three star hotel and banqueting service experience. With experience of five star dining, restaurant and bar knowledge.
If you have strong leadership skills, are organised and have knowledge of planning events and stock control – this is a fantastic opportunity for you!
Role Responsibility
- Maximise the profitability of the contract and seek new ways to drive revenue for the business and maximise sales across all operational departments
- Develop long-term client relationships in line with the ‘clients for life philosophy’ to enhance the retention of current clients and customers, gain referrals for new business and attract new customers and working alongside the non-match day sales manager
- Manage the site specific conference & banqueting & match day hospitality services and teams to the agreed standards
- Ensure that business deadlines and targets are met in timely manner or as directed by GM or Commercial
- Focus overall and day to day on liquor sales and cellar operation driving liquor revenues and controlling stock to achieve gross profit percentage in line with budge
- Ensure that costs and expenditure are controlled in line with budget, utilising nominated suppliers and maximising labour productivity in line with the company’s labour productivity models, policies and procedures – ensuring that forecasts and actual are entered and remedial action taken as appropriate.
- Continually seek ways to enhance quality through innovation and cost efficiency by monitoring performance against existing standards.
The Ideal Candidate
- Operational knowledge, skills and experience across both Hospitality and Public Catering
- Experience in events and functions
- Management of Profit and Loss Accounts and acting on their results
- Management of a large and diverse team
- Excellent communication skills both upwards and downwards, internally and externally
- Resilience to manage multiple tasks and prioritise importance
- Proven experience of dealing with demanding clients and changing priorities.
Desirable
- Innkeepers license and SIA personal license holder.
Package Description
All match days must be attended
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
