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Deputy Catering Operations Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

We have an excellent opportunity for a hospitality and catering professional to join the Sodexo team at The Crystal, one of the world’s most sustainable buildings and events venues. This role involves managing the event catering operations and café operations, leading and motivating a high performing team.

Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France, The Open Championship and RHS Chelsea Flower Show.

For more information on the company see Careers in Sports and Leisure


Role Responsibility

This varied role involves ensuring the catering operations across this fantastic venue run at a high standard, leading the team you will manage costs, review customer feedback and drive employee engagement. Reporting to the Catering Operations Manager, you will deliver hospitality events, be hands on when required and drive all aspects of excellence across the business including brand integrity, quality, compliance, corporate responsibility and service standards. You will also be involved in implementing business strategy and looking for new opportunities to develop the product. Managing the team onsite you will plan their workloads and ensure the correct training is in place.

The Ideal Candidate

  • Proven operational experience
  • Experience within the conference and banqueting industry
  • Excellent communication skills
  • People management skills
  • Good financial awareness
  • Sound basis of IT knowledge and usage
  • Self-motivated and able to work on own initiative and within a team
  • Flexibility to work at evening events and over weekends

Package Description

Up to £30,000 + Benefits

About the Company

Our mission is improve the quality of life of Sodexo employees and all those we serve, and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We work to improve the well-being of people across the globe through our unique range of expert services and the talent of our teams. As one of the world’s largest employers and a
company of “people at the service of other people,” we are committed to being an employer of choice – providing jobs for our people, as well as training and opportunities for internal promotion to help our employees move up the career ladder.


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