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Corporate Receptionist

Please Note: The application deadline for this job has now passed.

Job Introduction

Providing a Front of House service within reception, you will be playing an instrumental role in delivering excellent customer service to both internal and external clients.

Role Responsibility

  • To deliver a quality Front of House service for the Microsoft Research building in Cambridge.  This role is dedicated to ensuring all building occupants, visitors and guests who enter the building receive the ultimate customer experience. As the first impression for our client business, this role needs to deliver impeccable service excellence with attention to detail, always anticipating customer needs.  Immaculate appearance and cleanliness is a prerequisite.
  • This position requires a natural ability to challenge and review services.  You must have a disciplined approach, excellent communication, organisational & planning skills. The role requires a warm, friendly & dynamic individual with the ability to multi task and always to deliver an exceptional level of service.  Guest experience must be at the forefront of the operation. 
  • You will be fully responsible for the construction and co-ordination of the FOH guest experience.
  • You will provide a professional service, whilst adhering to Sodexo policies and promoting the Company image at all times.  Complete all administration relevant to the efficient running of the operation.
 

The Ideal Candidate

Essential

  • Highly effective communication skills at all levels
  • Good literacy and organisational skills
  • Excellent Customer service skills
  • Ability to respond quickly to problems
  • Ability to monitor performance levels at all times
  • Understanding of relevant Health and Safety and other legislative requirements
  • Ability to take instruction from both line manager and clients
  • Ability to work on own initiative

Desirable

 

  • 5 GCSE’s A-C (including Maths & English) or equivalent
  • Knowledge of customers services principles and practices
  •  Knowledge of administrative and clerical procedure

About the Company

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Salary £25,000 per annum
Frequency Annual
Job Reference SDX/TP/379/35448
Contract Type Permanent – Full Time
Closing Date 19 June, 2018
Job Category Reception
Business Unit UK Corporate Services
Location Cambridge, England
Posted on 15 June, 2018

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