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Control Room Coordinator

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Control Room Coordinator to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

  • Planning and implementation of forward scheduling /  reaction to short notice cover requirements
  • Ensure initial scheduling of new employees completed within an acceptable timeframe
  • To undertake sickness and holiday cover for the control room operators when required
  • Support weekly payroll & expense entries for all control room operators & security support officers
  • Production of requested report summaries & management information within required timeframe
  • To guide, train and develop all control room operators in the delivery of an effective and efficient control room service
  • Monitor & supervise the delivery of customer support requests ensuring deadlines are met and communication is sent out
  • Assist in maintaining a safe working environment for all employees
  • Assist  in the monitoring of alarm and CCTV system providing appropriate response to un-planned events
  • Manage at all times the maintenance of the Control Room integrity and in the protection of its assets
  • Report weekly the financial performance of the control room operation
  • Complete all reasonable management requests
 

 

The Ideal Candidate

  • Clear & concise written work including report writing
  • Good Analytical skills
  • Methodical and thorough approach to work maintaining attention to detail
  • Able to prioritise workloads & manage time efficiently and effectively
  • Data management & input
  • Organised & able to take the initiative
  • Negotiation skills
  • Ability to communicate effectively with all levels of employees and customers
  • Competent with different types of operational systems
  • Must understand and thrive on working in a customer focused environment
  • Must have a high level of energy, drive and resilience as well as an ability to do things at pace without loss of accuracy
  • High personal standards
  • Able to proactively plan training activity / events and mitigate potential barriers to success
  • Strong interactive communication skills
  • Able to demonstrate an ability to negotiate cross-functionally through various media (telephone, written word and 1-1 / group sessions)
  • Must be CCTV and Security Guarding licensed.
  • Detailed knowledge of workforce management systems, SAP and remote systems for CCTV monitoring
 

 

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support exforces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Salary £10.60 per hour
Frequency Hourly
Job Reference SDX/TP/3114/33432
Contract Type Fixed Term – Full Time
Closing Date 30 March, 2018
Job Category Security
Business Unit UK Tech and Services
Location Salford, England
Posted on 12 February, 2018

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