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Contract Support Administrator

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Contract Support Administrator to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

  • Support the Sodexo Management team by ensuring that the service provides a high level of stakeholder satisfaction
  • Contribute to the development of a collaborative and inclusive culture, by sharing information and good practice with others
  • Work cooperatively and maintain effective relationships with others, internally and externally to Sodexo, as appropriate to own area of responsibility
  • Services delivered in a courteous, customer focused and professional manner, maximising the customer journey experience of existing and prospective residents
  • To provide a financial and procurement based administrative support to include, but not limited to;
    • Weekly & Monthly Payroll for the site based teams
    • Procurement of Non-Hard Services goods and services, such as Cleaning Stock & Stationery
    • Procurement of Hard Services goods and services in the absence of the Contract Administrator
    • Production of relevant Purchase Orders via SAP Materials Management
    • Goods Receipting of Deliveries
  • To provide administrative support to the Student Experience Manager to include, but not limited to;
    • Upkeep of signage templates for use across the contract
    • Production of notices/signage for special events
    • Production of documentation in support of our reporting to the client, such as Performance Updates and results from student surveys
  • Ensuring accurate information is available at all times to other staff throughout the accommodation estate such as latest procurement policies and practices
  • Respond positively to feedback by proactively reviewing processes, procedures and practices to ensure that the needs and expectations of relevant stakeholders are met

 

 

 

The Ideal Candidate

The ideal candidate must possess the following skills;

  • Ability to prioritise own workload with minimal supervision and use of own initiative
  • Ability to work quickly and calmly, especially under pressure and in emergency situations
  • Experience of Data Protection, and handling sensitive issues in an appropriate manner
  • Be a team worker with a flexible approach, to include the ability to request and offer support from other team members as required, including liaison with line manager
  • Have excellent IT skills
  • Possess good communication skills, both verbal and written, including accurate spelling and grammar and the ability to give explanations clearly
  • Be self-motivated
  • Have experience in computerised accounting
  • Have excellent note taking skills
  • Experience of using databases, spreadsheets and other computer based applications including Microsoft Office
  • Flexible attitude to working, including willingness to work overtime, such as unsocial hours and weekends, especially between June and September.

 

Essential Qualifications

  • Educated to a minimum of GCSE Grade C (or equivalent) in Maths and English
  • Training in IT packages and keyboard skills

 

Desirable Qualifications and Experience

  • Evidence of delivering innovation and engaging positively with continuous change and improvement
  • Experience of working with specialist systems such as;
    • IBM Global Maximo CAFM system
    • SAP – Including SAP Materials Management, UDC Payroll and UDC Billing
 

About the Company

Sodexo is committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

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