Contract Director

Job Introduction

We are currently looking to recruit an experienced Contract Director at the University Hospitals South Manchester, Wythenshawe, to take overall day to day responsibility for the operational management of contracted services.

You’ll ensure that Sodexo continuously and effectively support the Trust’s clinical needs, to the agreed contract schedules and service delivery plans, whilst taking responsibility to deliver a seamless IFM solution to our clients, nurturing business synergies and efficiencies.

Sodexo Healthcare is a leading provider of services to the NHS and private healthcare organisations in England. We provide quality of life services that improve patient and staff experience, raise standards and deliver financial benefits to our clients. We help to enhance the patient environment (including patient dining, cleaning/housekeeping, retail services), provide clinical support (equipment sterilisation) and manage technical estates teams (estates management, asset management, land maintenance and energy management).

Role Responsibility

• Manage the day to day operations and ensure service delivery is of a high quality with an emphasis on standards and the patient experience
• Have full P&L responsibilities for the services being managed and accountability to deliver against company budgets ensuring regular meetings within reporting lines
• Ensure that all financial targets and KPI’s are achieved within a framework of absolute financial control with Risks and Opportunities auctioned and reported on a monthly frequency
• Understand building energy management system and energy conservation policies utilising central resource when required for expertise
• Drive third party income generation through a customer focused culture and own a commercial focus to drive variation opportunities ensuring compliance with our finance colleagues
• Develop and manage efficiency programmes to reduce costs and increase productivity
• Develop and manage a professional client retention and communication strategy, attending meetings with the Trust as required

The Ideal Candidate

• Experience of managing multiple services in a soft FM environment
• Proven ability to plan and achieve results in difficult situations and in limited timeframe
• Strong leadership qualities, able to seize the initiative and drive results whilst having the ability to act as an effective team player within the operations team
• Ability to manage operations against an agreed specification demonstrating strong P&L expertise, commercial awareness and core numeracy skills
• Ambition and resilience in management and work ethic
• Effective communicator with the ability to influence key decision makers
• Innovative, with the ability to robustly deliver continuous improvement and change where necessary

Desirable

• Experience within a PFI environment
• Experience within a hard FM environment

Package Description

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

*Access to a variety of Sodexo benefits and discounts, flexible benefit fund, bonus, pension scheme and car allowance

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.