Compliance Assistant

Job Introduction

This is a varied and challenging role, which will suit someone with a genuine interest and passion for compliance within an HR environment. You will offer a remote, responsive compliance administration service, specialising in Right to Work, DBS and Security Clearance checks for our employees. You will provide advice to line managers and colleagues regarding essential employment checks, taking into account any specific requirements for our diverse segments, from hospitals, defence sites, schools and visitor attractions. Based in our HR Service Centre, you will work as part of a small team, handling compliance requests from employees and Managers via phone and email. 

Role Responsibility

• Provide a helpful, responsive and customer friendly compliance service to HR Service Centre Customers, in line with agreed timeframes

• Case manage compliance requests from employees and line managers until resolution ensuring service tickets are updated on CSM system

• Liaise with employees, line managers and other departments in order to obtain necessary information to meet requirements of compliance service requests

• Manage right to work checks for new starters through RTW Portal, ensuring satisfactory documentation has been provided and if necessary case mange until relevant documentation has been provided and ongoing renewal of Right To Work checks, mandatory professional registration and segment specific checks, ensuring checks are carried out within a timely manner

• Manage DBS, professional registration/qualification and segment specific checks for new starters, ensuing necessary paperwork is actioned and processed

• Process security clearances including reference checks and credit checks

• Ensure all hard and soft copy personnel records are maintained, secure and comply with obligations under the Data Protection Act, GDPR and segment specific requirements.

The Ideal Candidate

• Awareness of compliance processes and matters surrounding eligibility to work in the UK, DBS, security clearance etc

• Committed to providing a friendly and responsive customer service

• Strong understanding and respect for confidentiality

• Strong written and verbal communication skills

• Proficient user of Microsoft Office programmes

Desirable

• Some generalist HR experience, with working knowledge of theory and best practice HR policy.

• Experience of using SAP HR / CSM system.

Package Description

Up to £19,000 depending on experience + bonus

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.