Commuting and Footprint Co-Ordinator

Job Introduction

We currently have an opportunity for a Commuting and Footprint Co-Ordinator to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

• PO management support
• Maintenance and distribution of timetable data and leaflets across site
• Maintain and ensure consistency of information on internal Nucleus pages
• Support Pool bike scheme and car share scheme administration and service
• Capture footfall data and ensure accuracy of data through physical monitoring
• Capture and monitor meeting room utilisation
• Support delivery of meetings and events
• Manage Site Operations messages
• An excellent communicator and organiser able to focus on attention to details and increased service level standards
• Will be embedded in the Sodexo IFM model and work with all other services personnel
• Ensure a smooth process for all employees using Sodexo travel services
• To promote sustainable and safe travel options to employees
• Update and report on all data from travel modes each month to the AZ travel team
• Research new travel options and present to travel team
• Report any issues with travel services to ensure excellent customer satisfaction
• Ensure consistency of Sodexo service between sites on the Cambridge Campus via monthly service inspections.
• Monitor the AstraZeneca shared travel mailbox for incoming requests and queries
• Respond or direct all travel queries to relevant parties and ensure all emails are responded to in a timely manner
• Co-ordinate routine and ad hoc travel events by communicating with AZ travel and onsite teams
• Co-ordinate new travel services when required, creating risk assessments, processes, order equipment and assist in launch of service
• To undertake any other associated duties as required by the manager
• Communicate with travel suppliers to develop AZ travel services
• Report any issues to suppliers where applicable
• Organise pool bike maintenance by communicating with suppliers and AZ employees
• Collaborate with AZ SHE, Legal and Insurance teams to ensure all travel services are following company guidelines
• Collaborate with Sodexo fleet services to confirm all Sodexo fleet guidelines are followed
• Support wider Sodexo and AZ Facilities Management (FM) teams
• Cover Sodexo Events Co-ordinator site events and queries while they are on annual leave

The Ideal Candidate

Essential

• Excellent customer service skills
• Flexible approach to working arrangements
• Excellent time management skills
• Honest, responsible and trustworthy 
• Positive “can-do” attitude
• Excellent communicator
• Intermediate to advanced computer skills and familiarity with Microsoft packages
• Problem solving skills and ability to see projects through from conception to completion
• Ability to receive and deliver feedback in a calm, structured and professional manner
• Experience of working with external companies

Desirable

• Confident and friendly
• Attention to detail and a concern for standards
• Previous experience or awareness of creating Purchase Orders
• Experience of co-ordinating events and small projects

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.