Communications Manager

Job Introduction

We have an exciting opportunity for a Communications Manager to support one of our global contracts.

You will be responsible for planning, developing and delivering a comprehensive communications strategy for the account across all international regions in the contract’s scope to engage a broad range of stakeholders to meet the joint strategic objectives.

Role Responsibility

• Working with the client’s communications specialists to develop and implement joint strategic communications activities to support the effective transition of the FM partnership and to embed and maintain appropriate changes to mind sets and behaviours
• Ensuring all relevant communications activities for transition to the model and on-going operational activity are appropriately captured and managed within the contract itself
• Identification and analysis of all relevant stakeholders and on-going management of their communication needs - identifying and implementing targeted communications interventions to engage stakeholders across the account
• Developing, implementing and monitoring a framework to support local Sodexo site FM teams to effectively engage with consumers and end users on site to enhance the overall Workplace Experience – making use of existing client communication channels and using bespoke channels  materials as appropriate
• Developing and delivering communication activities designed to build employee engagement
• Working with the client’s communications specialists to support on-going change programmes as part of Facilities Management strategy
• Working with the local Sodexo site FM teams and central account team to identify and share good news, positive feedback and success stories
• Supporting on-going business development and growth opportunities
• Building the relationship with all the communications specialists to align on broader communications opportunities for the partnership within the organisation

The Ideal Candidate

• Minimum of 5 years’ experience of internal/corporate/consumer/client communications, either in-house or agency, ideally working within a complex environment
• Professional or higher qualification in internal communications or corporate communications
• Experience in comms support for complex change programmes
• Understanding of change management techniques and supporting communications interventions
• Experience of employee transfer
• Experience of developing and executing communications plans that use a wide variety of media
• Creative flair to develop engaging communications through a wide range of tools and channels
• Strong skills and experience in managing projects – so that plans are well executed and that stakeholders are fully engaged
• Excellent command of English language and keen attention to detail
• Experience of working in a multi-national environment
• Desired knowledge of the FM / pharma industries

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process