Cleaning Supervisor

Job Introduction

We are currently seeking an experienced Cleaning Supervisor to work in the one of our Cork sites.

We are looking for someone with excellent organisational skills, the ability to prioritise their workload and have the ability to communicate effectively with a range of audiences.

You will be working as part of a team but you will at times be expected to work independently and under your own initiative

Role Responsibility

• Full working knowledge of the areas in the building which are covered by the services run by Sodexo
• Responsible for work allocation to the cleaning team, keeping within the specified detail of the contract, the financial budget and working principles. Plan staff rota’s and manage staff hours worked, sickness and annual leave to ensure staff are paid correctly.  Report data to line manager on a weekly basis.
• Ensure that cleaning standards are laid down, trained to staff, logged on training record cards and maintained
• Ensure that the safety signage is used appropriate at all times, e.g. wet floor signs and “warn” customers where possible.
• Ensure a high standard of personal hygiene and appearance and general cleanliness to comply with statutory and Company regulations, wearing company uniform as specified
• Control cleaning material stores to an acceptable level, ensuring rotation and safety in storage.
• Order stores as required following Company procedures through nominated suppliers approved by Sodexo
• Control the issue and usage of cleaning materials.
• Carry out regular control checks to monitor cleaner’s performance and adherence to standards.
• Complete the necessary company documentation within the Sodexo framework as required. Carry out regular control checks and record the results on the forms provided
• Ensure strict supervision of all assets used in conjunction with the cleaning contract
• Liaise with the Cleaning Operatives to identify training required to implement the standards to facilitate the running of contract and deliver training as required.
• Be aware of the condition of the equipment, organise repairs/replacements as appropriate with the General Service Manager. Ensure that all equipment is in safe working order, checked regularly and serviced.  Report any faults to management/client, ensure they are rectified and ensure equipment is not used until safe.
• Maintain up to date knowledge of all chemicals in use and training in COSHH Regulations
• Comply with all Sodexo Company policies/procedures and client site rules and regulations.
• Comply with all Company & Client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your work place.
• Cascade the information from the meeting back to the cleaning operatives
• Deal with lost property, ensuring correct procedures are followed
• Participate in any necessary training and team meetings as required to complete job responsibilities to the Company and clients standards.
• Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to customers and clients in all areas of service, which Sodexho provide.
• Report any customer complaints or compliments and take some remedial action if at all possible.
• Report immediately any incidents of accident, fire, theft, loss, damage, or other irregularities and take such action as may be appropriate.
• Cover in other areas during periods of holidays and sickness when requested by the Line Manager
• Carry out other reasonable tasks as directed by management.

INFREQUENT DUTIES

• To prepare and assist in any special functions, which may sometimes be outside normal working hours;
• To attend meetings and training courses as may be necessary from time to time. Some of which may occur outside normal working hours.
• To carry out reasonable periods of overtime as may be required from time to time;

The Ideal Candidate

The successful candidate for this role will have

• Exceptional customer service skills
• Methodical approach and great eye for detail
• Previous supervisory experience desirable
• Desire to progress within the organisation

Package Description

Cleaning Supervisor

Monday to Friday

39 hours per week

Training will be given

Applications to:  Kevin.milner@sodexo.com

About the Company

Sodexo UK & Ireland employs around 43,000 people and delivers On-Site Service Solutions to clients at over 2,300 locations including offices, hospitals, schools, defence sites, prisons, sporting events and visitor attractions.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.