Cleaning Supervisor

Job Introduction

We currently have an opportunity for a Cleaning Supervisor to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

• To supervise and work alongside the cleaning team, including the allocation of workloads, monitoring progress and performance, managing periodic calendar, determining work priorities, HR issues, paying particular attention to productivity, timekeeping and quality control
• Assist with general administrative support
• To check on-site job request software for incoming cleaning requests and deal with accordingly.
• To clean all areas to a high standard and use cleaning materials and consumables safely adhering to all COSHH regulations.
• General cleaning duties
• Carry out cleaning audits to monitor operatives performance and adherence to company standards and provide action plans as required
• Meet with clients to discuss any quotes, adhoc requirements, complaints and emergencies and take appropriate action.
• Manage emergencies via the out of hours emergency call out telephone on a rota basis.
• Flexibility is required to cover all shifts within the cleaning department
• Assist with the recruitment, management, induction, training, development, motivation and appraisal of new and existing employees within the business to promote good employee relations and operate within company procedures, legislation and the Investors in people standards
• To control and monitor the correct use of appropriate cleaning materials and equipment in the respective areas.
• To carry out any stock checks on equipment and materials required.
• To authorise, allocate and record staff absences.
• To attend meetings, training workshops and other training courses as required.
• To adhere to existing working practices, methods and procedures
• To comply with all relevant health and safety legislation, policies and procedures
• To maintain confidentiality and observe data protection and associated guidelines where appropriate.
• To assist with general training requirements of the cleaning department.
• To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the responsibility of the position.

The Ideal Candidate

Must have a proactive approach to the role

Ability to use a variety of general electrical cleaning equipment.

Excellent attention to detail and cleaning to a high standard

Excellent time keeping

Ability to deal with the cleaning staff in a professional and helpful manner.

Health and Safety knowledge.

Experience of working with risk assessments and safe systems of work.

Excellent communication skills.

Good computer skills (Microsoft office)

Ability to make last minute changes to cleaning rota due to unplanned absences/events.

Package Description

SUPERVISOR

 BASED AT CHARING CROSS HOSPITAL IN THE HEALTHCARE CLEANING  DEPARTMENT

WORK PATTERN i.e. Monday to Sunday – 37.5 hours per week.

Key responsibilities will include:

• Responsible for all day to day aspects relating to the management and maintenance of the cleaning service within the contract specification.
• Have full working knowledge of the areas in the building which are covered by the

services run by Sodexo.

• Responsible for work allocation to the cleaning team, keeping within the specified detail of the contract, the financial budget and working principles.
• To hold company phone and respond to all requests over any 24 hour period’s required.
• Ensure a high standard of personal hygiene and appearance and general cleanliness to comply with statutory and Company regulations, wearing company uniform as specified.
• Control and issue cleaning material ensuring stock rotation and safety in storage.
• Carry out weekly cleaning audits in conjunction with the Cleaning Manager to monitor cleaner’s performance and adherence to Company standards.
• Be aware of the condition of the equipment to ensure that all equipment is in safe working order, checked regularly and serviced. Report any faults to business manager.
• Comply with all Company & Client policies and statutory regulations relating to Health & Safety, safe working practices hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your work place. Follow client/company guidelines with regards to the identification and re-porting of health and safety hazards e.g., blocked/locked fire doors.

• Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to customers and clients in all areas of service, which Sodexo provide.
• Report any customer complaints or compliments and take some remedial action if at all possible.
• Report immediately any incidents of accident, fire, theft, loss, damage or other irregularities to the Cleaning Manager.
• Cover roles during periods of holidays and sickness.
• Comply with all Sodexo Company policies/procedures and client site rules and regulations
• Carry out other reasonable tasks as directed by management.
• To attend any meetings or training courses.

 Experience, knowledge and qualifications

• Competent level of IT proficiency
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service

If you would like to apply for this position please contact Diego Garcia, Healthcare cleaning manager to pick up an application form. You should then send your application form along with your CV and covering letter to Diego Garcia, Healthcare cleaning manager, submit your CV to the Sodexo Healthcare cleaning offices, by the closing date of 24^th August 2018.

Selection will be based on competitive interview, skills and experience. 

About the Company

Sodexo and our clients are committed to safeguarding and promoting the welfare of children, young persons and vulnerable adults. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland (Scotland).

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors.

With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.