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Catering Services Director

Please Note: The application deadline for this job has now passed.

Job Introduction

We have a rare opportunity for a Catering Services Director to lead the Sodexo team at Newcastle United Football Club. This senior role will develop the business strategy in conjunction with the Director whilst leading a high performing team to ensure the highest quality of service delivery.

Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France, The Open Championship, RHS Chelsea Flower Show and the Rugby World Cup. 

For more information on working in our Sports and Leisure Sodexo business see Careers in Sports and Leisure

 

Role Responsibility

This role will oversee the team on site, ensuring the services provided to the Client are above their expectations, profitable and regularly reviewed to remain within the contract agreement. Leading the team with motivation, energy and passion you will gain respect through your leadership capability, driving change and maximising growth. Leading account development plans you will support the change management process and associated Service Level Agreements ensuring risks are mitigated. In addition you will support the business development and regional management teams in identifying opportunities with other clients to maximise profit and growth.

 

The Ideal Candidate

  • Expertly manage senior Client relationships
  • Wide ranging Stadia/Hospitality management experience
  • Extensive experience in delivering public retail and high quality hospitality operations
  • Proven experience in managing P&L accounts and driving profitability
  • Proven operational knowledge, skills and experience in managing multi-site/multi service operations
  • Management of large and diverse teams
  • Deliver excellence in operational service standards and customer satisfaction
  • Demonstrate resilience when faced with multiple business challenges
  • Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels
  • Background in conference and events sales

Package Description

£Highly Competitive + Car allowance + Bonus + Pension + Flexible Benefit Package

Will also consider a relocation package.

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