Catering Services Co-ordinator

Job Introduction

We are currently looking to recruit a Catering Services Co-ordinator to take responsibility for all aspects relating to the daily operations of the retail catering service, including management of catering team and maintenance of equipment.

You’ll provide a food service to the agreed standards in accordance with the service level agreement and key performance indicators specified in the service contract, actively enforcing relevant statutory, company and site health and safety compliance in partnership with high levels of food hygiene.

Sodexo Healthcare is a leading provider of services to the NHS and private healthcare organisations in England. We provide quality of life services that improve patient and staff experience, raise standards and deliver financial benefits to our clients. We help to enhance the patient environment (including patient dining, cleaning/housekeeping, retail services), provide clinical support (equipment sterilisation) and manage technical estates teams (estates management, asset management, land maintenance and energy management).

Role Responsibility

• Manage catering team in line with Company policies and procedures, including dealing with absence management, capability and conduct issues
• Lead, direct and observe all staff competency and behaviours, to ensure they comply and work towards Ambition 2025. Report any training gaps to the training co-ordinator
• Provide an efficient, professional, caring and friendly service to all customers in all areas of the catering department. Deal with customer requests promptly
• Assist with stock take and ordering
• Work in partnership with the Chefs and Catering Services Manager to devise and develop a balanced menu, in accordance with CQUIN and Recipe on line
• Enforce the HACCP and audit bi-annually, ensuring the audit scores improve year on year
• Maintain good customer/patient and colleague relations at all times

The Ideal Candidate

• Proven experience in working in the food service, catering and/or hospitality industry
• Industrial acumen and knowledge of catering developments and innovations
• Good understanding of budget management
• Experience in supervising a team
• Excellent communication skills – experience of dealing with the public
• Experience working in a standards compliance environment
• IOSH level 3
• Food Safety level 3
• NVQ level 2 desirable

Package Description

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

Salary up to £22,500 depending on experience plus site based bonus entitlement  

Will be required to work 5 days over 7, in line with retail unit opening hours, in order to oversee all shifts, including earlies, lates and weekends.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.