Catering Retail Leisure Manager

Job Introduction

The role is to plan, organise and manage delivery of all services within the catering and retail operational business areas whilst leading the team to maximise profitable growth by seeking opportunities to increase patronage and average transaction value whilst minimising costs including labour, waste, shrinkage and other direct costs.

Role Responsibility

• Control all costs such as labour and expenses in line with budget as agreed with your line manager
• Maintain levels of stock, cash, local credit and debt outstanding to the agreed establishment targets
• Drive sales through implementation of promotions, and adopting an innovative approach
• Ensure that all equipment used, is in safe working order, checked regularly and serviced. Report any faults to management/client, ensure they are rectified and ensure equipment is not used until safe
• Ensure team compliance to all cash, keys, stock, premise, security policy and procedure; report any deficiencies as identified immediately to the general manager
• Ensure all cash registers have adequate floats, current pricing programmes, and all colleagues are correctly trained in use and cash handling policy and procedure
• Provide a first point of contact to our customers and deal politely, professionally and efficiently with any queries and complaints

The Ideal Candidate

Essential

• Demonstrate experience of working in a similar role within the service industry at a comparable level in a company
• Good numerical and communication skills,
• Management knowledge of health & safety and food safety
• Knowledge of MS Office (Word, Excel and Outlook)
• Proven experience in retail and/or leisure sector, including stock management, cash control and customer service
• NVQ level 3 Hospitality and catering or equivalent

Desirable

• IOSH and CIEH qualifications or equivalent
• Proven experience of managing client relationships
• Proven track record of leading, managing and developing a team
• Experience of working in a military environment

Package Description

Competitive salary plus benefits including pension, option to 'buy' additional flexible benefits such as holidays and healthcare. 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.