Catering Manager
Job Introduction
Sodexo are currently recruiting for a number of brand new opportunities due to growth in our Corporate Services segment. Sodexo is the 19th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the center of its mission. Join our teams and experience their passion and the unique Sodexo spirit!
Are you interested in providing a fantastic service, do you have experience in a Chef role with a formal qualification? Sodexo are recruiting for a Catering Manager to be responsible for managing the delivery of Catering Services at our client site in Cork. The Catering manager will ensure outstanding service delivery at all times and exceed all Sodexo targets whilst maintaining compliance. You will be the single point of contact for all Catering activities on the sites.
The Catering Manager will have full responsibility for a large turnover; your contracts will deliver consistent exceptional catering and customer service across all units. This is a fantastic role for someone with great leadership behaviours, strength in building client relationships, influencing skills as well as development of commercially viable solutions based on rigorous techniques.
If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;
Careers within Corporate Clients
Role Responsibility
- To work collaboratively with the central team and central subject matter experts to deliver all contractual requirements to the client.
- Work with the central finance team and Contract Manager to assist with the co-ordination of all financial and KPI reporting, budgeting and change management across the account.
- Work with the central subject matter experts to ensure a standardised, consistent and compliant approach is implemented for each subject area (e.g. HR, Communications, Operational Excellence, Technical Services, HS&E)
- Understand the requirements of central reporting on key functions to meet the agreed account wide objectives.
- Work with subject matter experts regarding initiatives, such as nutritional information in all catering facilities to ensure a standardised approach is implemented. (where applicable)
- Leading the Contracts – providing confident, visible leadership, ensuring standards are set and delivered, talent and resources are utilised optimally, client relationships are nurtured and developed and all opportunities for best practice and capability growth are leveraged.
- Delivering on Financial and Operational Targets – Ensuring that committed targets are met or exceeded and that costs and revenues are closely managed over the course of the financial years to ensure clarity on performance and provide the means to respond rapidly to any threats to financial performance. Measures include revenue growth, profitability and contract CPI’S and EHS targets.
- Team Management - Selecting, managing, engaging and developing highly performing and diverse operating teams, with right skills and capabilities
- Client Relationship Management – Engaging with key clients on a routine basis and lead by example in providing contract/relationship management.
- Strategy and Planning – Deployment of the account strategy and ensuring that effective plans are in place to deliver against strategy.
- Delivery of Excellence in Risk, Compliance and Quality Management – Ensuring the protocols, processes and capabilities are in place to deliver all technical/regulatory requirements for the safe and commercial on-going management of these specialist contract(s).
The Ideal Candidate
Essential
- Exceptional client relationship management skills
- Development of commercially viable solutions based on rigorous techniques to understand client needs and price products/services accordingly
- Strong commercial acumen, with the ability to devise and manage P&L account
- Achieve set, standards and operate to performance criteria; for example health and safety, hygiene
- An appropriate level of experience in sector contracting and sector technical service delivery
- Proven financial acumen essential with commercial experience and business acumen
- Proven track record of initiating and leading demanding business transformation programmes
- Proven experience of developing profitable relationships with clients
- Excellent communication, influencing and facilitation skills
- People management experience within a diverse geographic and business environment
- Ability to analyse use of labour to ensure it is used in an efficient way
- Ability to assess talent and development needs and manage performance
- Self-motivated and able to work on own initiative within a team environment
- Evidence of managing a team to provide high quality service
- Broad knowledge of catering and retail and their benefit to an organisation along with legislative requirements
- IOSH Managing Safely
Desirable
- Knowledgeable of risk and legislation across all service lines, does not need to be the expert, however needs to be able to mitigate these with the help of Sodexo experts and Governance and Policy
Package Description
This role has a competitive salary with an array of benefits including retailer discount schemes, annual leave and pension. This is a Monday to Friday role, 39 hours per week.
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process
