Case Management Administrator (Fixed Term)
Job Introduction
HMP Addiewell are currently recruiting for a Part Time Administrator to be part of a multi-tasked administrative team.
Sodexo Justice Services is a custodial services company with a reputation for delivering high quality services through its philosophy that everyone can develop and make changes for the better. HMP Addiewell is a learning prison, with a strong and concerted focus on learning not to reoffend, relevant skills training and employability and we work with all areas of the wider community to ensure prisoners have the best possible chance of leading positive lives following release.
Role Responsibility
- To assist in the participation of minute taking for all areas of Case Management
- To be part of a multi-tasked administrative team within HMP Addiewell
- To carry out any other reasonable request(s) made by the Management Team.
- To assist in the cover of other Case Management / PMT Administration tasks when requested.
- To ensure that information is stored accurately, updated and made available.
- To liaise with Case Managers, Social Services, Community Partners and any other agencies involved in the Integrated Case Management of offender rehabilitation including HDC and Parole Boards.
- To provide general administration duties within the Case Management Department
- To answer and respond to telephone enquiries and correspondence within the dept.
- To participate in training as required in order to keep up-to-date all mandatory and refresher training.
The Ideal Candidate
Essential
- Computer literate with a sound knowledge of Microsoft Office and e-mail packages.
- Be able to demonstrate excellent interpersonal skills
- Demonstrate ability to prioritise and manage workload
- Highly motivated and willing to learn
- Knowledge or experience of customer experience service delivery.
- Flexible in approach
- Committed to personal development
- To participate in training as required in order to keep up to date with all mandatory and refresher training.
Desirable
- Appropriate experience in the delivery of administration, ideally in a custodial environment that reflects the necessitation’s of the predominant needs of the prisoner population.
- Good educative history, including any relevant administrative qualifications.
- The ability to minute-take in shorthand.
Package Description
Salary - £10,000 plus excellent benefits (including free meals and parking, group discount schemes and pension)
20 hours per week
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.
Please note all roles within Sodexo Justice are subject to security and recruitment checks which may include a Social Media Check. You will also be asked to provide 3 years’ worth of references and request employment history details from the HMRC.
