Cafe Bar Shift Leader

Please Note: The application deadline for this job has now passed.

Job Introduction

We currently have an opportunity for a Café Bar Shift Leader to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

Work with and support all units/departments within the centre to ensure all aspects of the contract are delivered at all times
Ensure availability of café bar items through effective team co-ordination
Deputise the café bar supervisor in their absence as and when directed
Manage a team of café bar assistants, including delegation of shifts and tasks
To provide a first point of contact to our customers and deal politely, professionally and efficiently with any queries and complaints, informing your line manager when appropriate
To ensure all café bar areas are clean at all times
To ensure that café bar HACCP is adhered to by the team
Undertake any other reasonable task as directed by your line manager
To ensure all stock is rotated correctly and any close to date is marked down and cleared according to policy
To order and receive deliveries accurately and according to policy
To ensure all employees adhere to the TMS procedure and maintain effective records staffing
To ensure adherence to and maintain the Company Quality Management Procedures
To carry out any reasonable request of your line manager or the management team.
To continue to develop one’s own skills and knowledge within the position, including any required training courses
To maintain excellent client/customer relationships
To attend team briefs, huddles and meetings as required
To attend your performance development review to discuss job standards and agree development activities
To maintain a clean and tidy work area at all times
To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as required
To care for all available resources including equipment, materials and supplies as directed
To report any near miss occurrences, accidents or faulty equipment to management
To ensure effective communication with line manager, team, customer and client organisation
To maintain all areas of responsibility to the set service standards and in line with applicable service offer
To oversee the shift as required and make operational decisions to ensure service delivery
To raise any service or performance concerns to line manager in a timely manner

The Ideal Candidate

Essential:

Previous experience of working in a catering operational role
Able to work on own initiative within a team environment
Food Safety Level 2

Desirable:

Experience of working within military environment
Previous experience of effectively supervising a team
Leadership skills and knowledge
Knowledge/qualification in Health & Safety and Food Safety
Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
Analyse problems analytically, develop opportunities and implement innovative solutions

Package Description

An exciting opportunity to progress to a team leader position. The ideal candidate must be able to lead and motivate a friendly established team. 40hr week worked 5 out of 7 days on a weekly rota including evenings so must be flexible.

This is a fast passed operation, this is not just an ordinary café! It has lots of diverse customers and events all requiring a high standard of customer service.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

Salary	£8.40 - £8.50
Frequency	Hourly
Job Reference	SDX/TP/534747/37854
Contract Type	Permanent – Full Time
Closing Date	01 August, 2019
Job Category	Catering Staff
Business Unit	UK Universities
Location	The Club House, David Ross Sports Villiage. University of Nottingham, England
Posted on	13 October, 2018

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Cafe Bar Shift Leader

Job Introduction

Role Responsibility

The Ideal Candidate

Package Description

About the Company

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