Business Services Support Mail Operative

Job Introduction

We currently have an opportunity for a Business Services Support Mail Operative to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Role Responsibility

• Liaise daily with Business Services Manager on all site and staff matters.
• Ensure the operation is managed in line with company standards, policies and procedures.
• Maintain efficient and accurate records for quality, cost control and payroll.
• Deliver excellent communication and motivation to sites including communicating on a regular basis so that team goals can be achieved.
• Have full working knowledge of Mail room, courier, Audio Visual operations.
• Ensure that all team members are familiar with and adhere to the Company's Health and Safety Policy and Procedures and Site-Specific Procedures.
• Conduct regular building audits and ensure that any issues highlighted are addressed appropriately.
• All incoming and outgoing postal services completed within required SLA.
• Audits and stock level keep and maintained.
• Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness, fire and COSHH.
• All customer requests email and face to face are completed on time within SLA’s.

The Ideal Candidate

• Good people skills, be able to interact with all levels of stakeholders.
• Passion and proactive attitude for the task in hand.
• Be able to multi task and prioritise.
• Great customer service.
• Excellent communicator.
• Good team player.
• Attention to detail.
• Ability to work with others or on own.
• Presentable and personable.
• Good knowledge of H&S.
• Understand of IT/technology/AV.
• Good understanding of Word/Excel.

Package Description

Mailroom operative required at 80 Strand in London

Monday to Friday 37.5 per week, working flexible hours between 08:00 till 17:00

Providing the highest level of service support a crossed soft services, working closely with team in providing a 5 star service.

Daily duties will consist of  processing, delivery, collection, collection and dispatch of all postal activities. To include; post, couriers and all other forms of dispatch and receipt.

Provide support for audio visual and general services for offices and meeting rooms

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.