Business Manager
Job Introduction
We currently have an opportunity for a Business Manager to lead the Soft Services operation including patient dining for a high profile client in Northern Ireland. This is an excellent opportunity to develop your management career in a growing business.
Role Responsibility
- To provide a quality of life catering solution to our Healthcare Client, that meets and exceeds the needs of their business on a consistent basis.
- Lead the preparation and delivery of soft services, ensuring that we provide a high quality service
- Ensure the operation is modelled on a “five star” service provision with a focus on providing a high level of customer care
- Develop and embrace the “one team” culture across all service provision on-site and the directly provided by Sodexo on-site
- Nurture client relationships in order to develop them for a long term partnership.
- Develop the service model on an on-going basis to enhance service delivery.
- Actively enforce relevant statutory, company and site H&S compliance together with the monitoring of related equipment
The Ideal Candidate
- Experience in managing and leading a soft facilities operation
- Experience of leading a team
- Industry acumen and knowledge of external development & innovations
- Strong craft knowledge
- Excellent customer service skills
- Strong financial understanding and demonstrable budgeting management.
- Experience in adhering to and driving company initiatives.
- Excellent eye for detail and passion for the services industry
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.