Assistant General Services Manager

Job Introduction

Sodexo are currently recruiting for a number of brand new opportunities due to growth in our Corporate Services segment. Sodexo is the 19th largest employer worldwide, operating in 80 countries and employing 427,000 employees worldwide, we are the leader in Quality of Life services. Sodexo is not only a growth company; it is also a people-oriented company that places quality of life of its 100 million consumers at the center of its mission. Join our teams and experience their passion and the unique Sodexo spirit!
Are you looking for an opportunity that will enable you to utilise your skill set to the max? 
Sodexo is looking for an Assistant General Services Manager from ideally a soft services background
to assist in managing the on-site contract and services to the agreed standards, ensuring that deadlines
and targets are achieved. This is a high profile contract with heavy focus on hospitality and cleaning
and your role will not only be to deputize for the GSM in anything from supporting to develop, manage
and motivate a high performing team to maximising the profitability of the contract and managing costs
therefore both management skills as well as financial acumen are required.
 

Role Responsibility

    Maximise the profitability of the operation by managing costs and increasing the sales through the development of an agreed budget and business plan
    Ensure that Sodexo accountancy, documentation and administration procedures are delivered to the required contractual specifications
    Maintain the standards and integrity of the service offers and Service Level Agreement at all times.  Carry out a regular service audits and perform activities detailed in the service offer specification under Key Performance Indicators to frequency and level required
    Evaluate financial performance and develop action plans to improve e.g. aged debt profile, stock management 
    Utilise systems such as E-Prophit, Global Maximo, SAP and both Sodexo and Client Operational Data Systems
    Ensure that stock is managed and controlled effectively
    Implement, maintain and communicate to employees the client, and Sodexo standards and statutory regulations relating to safe systems of work, health and safety, food hygiene and Company Quality Management system in order to ensure compliance
    Where relevant, ensure correct usage and cleanliness of equipment, reporting defects as required
    Where relevant, ensure maximum security of the site, e.g. kitchen, stores, office, safe and cash handling and adhere to all relevant Sodexo policies and procedures
    Process payroll in a timely manner and within company policy 
    To ensure that all statutory regulations and Sodexo policies concerning the employees and casual workers are adhered to
    Have a broad understanding of all Sodexo risk, reporting and governance processes; ensuring compliance with all Sodexo, client and on–site policies and procedures/systems and statutory regulations and ensure that licences and qualifications are met and retained and consequences managed appropriately 
    Ensure compliance with nominated suppliers in line with Sodexo policy. (to gain best value market prices), labour management and forecasting performance against budget, audit controls etc
    Ensure that health and safety is given the number one priority by delivering all Safeguard administration in advance of and during logistical operations.  Lead where appropriate, and take part in management and employee briefings to deliver safety information to include; Food Safety, Health and Safety, Fire Safety, First Aid and any statutory, client or venue specific safety requirements 

The Ideal Candidate

    Experienced and proficient in using Microsoft Office
    Considerable experience in sector contracting and sector technical service delivery
    Previous experience of operational management in a similar environment 
    People management experience
    Ability to interpret and utilise financial and commercial information
    Excellent communication skills
    Achieve set, standards and operate to performance criteria; for example health and safety, hygiene
    Manage multiple workloads and shifting priorities
    Positive approach to learning in role and identifying own training needs as appropriate
    Self-motivated and able to work on own initiative within a team environment 
    Experience of delivering training

Desirable

    IOSH managing safely qualification
    Experience of managing conflicting expectations of the client and consumer within one business area
     Knowledge of EPhrofIT and/or SAP
 

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process