Assistant Domestic Manager (Cleaning)

Job Introduction

We are currently looking to recruit an experienced Assistant Domestic Manager to ensure patients receive the care required in an environment that is clean, safe, caring and welcoming at the prestigious Hammersmith Hospital in London.

You’ll ensure the highest possible standard of cleanliness and ensure that the risk of Healthcare associated infections are minimised through developing, implementing and monitoring infection control practices. You will assist in the management and delivery of the domestic service that meets contractual obligations and is compliant with Trust policies and procedures.

If you have a strong cleaning background, great communication skills with the ability to work as part of a team to achieve fantastic results – this is a great opportunity for you.

Sodexo Healthcare is a leading provider of services to the NHS and private healthcare organisations in England. We provide quality of life services that improve patient and staff experience, raise standards and deliver financial benefits to our clients. We help to enhance the patient environment (including patient dining, cleaning/housekeeping, retail services), provide clinical support (equipment sterilisation) and manage technical estates teams (estates management, asset management, land maintenance and energy management).

Role Responsibility

• Manage a team of supervisors in line with the appropriate policies in relation to issues including conduct and performance, promoting engagement across the site
• Produce reports as and when required, including scheduling and reporting of the audit program
• Completion of all Healthcare cleaning audits within timeframes shown in National specifications for Cleanliness
• Oversee curriculum and job-related training to ensure delivery and record completion is as required, ensuring staff have excellent customer facing skills in line with Sodexo’s CARES program
• Ensure payroll procedures (UDC, KRONOS) are carried out correctly, reporting variations
• Establish good working relationships with clients, colleagues and service users - attend meetings and complete checks as requested
• Oversee compliance checks as required, reducing the number of accidents
• Electrical checks to be completed quarterly, PAT tests completed annually
• Manage the controlled issue of cleaning materials, consumables and equipment
• Seek to raise standards, improve service quality and develop innovative service solutions

The Ideal Candidate

• Proven experience of working within a cleaning team
• BICSc CPSS or related  NVQ
• Experience of scheduling and allocation of labour resources
• Past experience in training
• Understanding of current cleaning practices - ideally in a healthcare environment
• Experience in a Supervisory/management role within a diverse organisation
• Proficient IT user (Excel, Outlook, Word)
• Confident and adept communicator, with the ability to operate effectively at all levels
• Good time management and organisational skills
• Previous experience in a customer facing environment, dealing with members of the public.

Package Description

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs but includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase or sell annual leave. We also have a Sodexo Discount scheme, which offers employees and their friends and family the opportunity to benefit from over 1,200 discounts from top retailers both online and in-store.

40 hours per week - weekend work included (on a rota) to cover the needs of the business

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.