Apprentice
Job Introduction
We currently have an opportunity for a Apprentice to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Role Responsibility
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The Ideal Candidate
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Package Description
Job Purpose
- To assist the Management team in the day to day running of the catering department in the restaurant, prep school café/; tuck & hospitality. (whilst under supervision)
- To assist with the effective management for all the catering staff
- To assist with ensuring recruitment, government & company compliance of legislation, health & safety, budgets & all staff training is accomplished in the times required. (under supervision)
- Working closely with other departments in the business.
- To successfully negotiate a broad spectrum of units to complete a recognised management
Apprentice programme
Accountabilities
- Customer care
- Administration
- Health & Safety
- Other
Key Performance Indicators (KPIs)
- Government & Company compliances e.g. Health & Safety
- Internal Audits – Passing key internal audits
- Monthly reporting
Overall Role
The Apprentice Catering Manager is responsible for assisting the Catering Management team in the effective management and delivery of the Catering Service. To complete all studies relating to allocated apprenticeship Sodexo is committed to achieving the highest standards in all area of its operations
Principle Responsibilities
- To assist while under supervision form Management team cafe/tuck, hospitality & restaurant staff and ensure agreed standards are maintained.
- To ensure the highest standards of customer care are provided in all aspects of Sodexo’s catering operation.
- To assist under supervision with Sodexo’s Food management systems
- To promote & participate in an alert and positive approach to H&S in the delivery of all
Sodexo’s catering services
- To undertake administrative work under supervision by the management team for the catering department including stock control system for all catering areas.
- Liaising with other departments on promotions & events
- Ensuring efficient delivery of any other duties within the scope, spirit & purpose of the job, the title of the post and its grading as requested by the General Services Manager
- To assist under supervision in motivate, record & provide training to the cafe/tuck, restaurant & hospitality team
- To ensure agreed targets are timely achieved regarding training programme
- Setting high standards in all dealings with customers, staff & suppliers
- Monitoring, recording and action feedback from customers ( under supervision )
- Monitoring sales trends, profitability etc. in consultation with the finance team
Skills, Knowledge and Experience
Essential
- Good working level of IT relevant to the position
- Good communication & interpersonal skills. The ability to communicate in an appropriate and professional manner with both customers & colleagues at all levels of seniority & liaise effectively with other internal departments.
- A good team player
- Flexible & Diplomatic with a positive “can do” attitude
- Stamina & the ability to work under pressure, good at thinking quickly & sorting out problems on the spot, and the ability to stay calm in a crisis.
- Good business & commercial acumen
- Strong organisation and planning skills combined with a high level of initiative
- Highly motivated
- Attention to detail
- Commercial awareness
- Able to work on own initiative within a team environment
- Confidentiality and discretion and an awareness of the Data Protection Act.
Desirable
- Working knowledge of relevant Health & Safety regulations
- C GCSE and above English and Maths
- Working knowledge of till systems
Personal Attributes
- Enthusiastic - Displays a natural, sustained enthusiasm and energy
- Self-Motivated - Needs no encouragement to make things happen
- Able to build and maintain relationships at all levels - Is able to communicate within both client and Sodexo organisations
- Strong but Flexible - Always prepared to listen and consider the views of others
- Committed to Development - Demonstrates recognition of others contribution
- Competitive - Shows a healthy desire to win
Job Purpose
- To assist the Management team in the day to day running of the catering department in the restaurant, prep school café/; tuck & hospitality. (whilst under supervision)
- To assist with the effective management for all the catering staff
- To assist with ensuring recruitment, government & company compliance of legislation, health & safety, budgets & all staff training is accomplished in the times required. (under supervision)
- Working closely with other departments in the business.
- To successfully negotiate a broad spectrum of units to complete a recognised management
Apprentice programme
Accountabilities
- Customer care
- Administration
- Health & Safety
- Other
Key Performance Indicators (KPIs)
- Government & Company compliances e.g. Health & Safety
- Internal Audits – Passing key internal audits
- Monthly reporting
Overall Role
The Apprentice Catering Manager is responsible for assisting the Catering Management team in the effective management and delivery of the Catering Service. To complete all studies relating to allocated apprenticeship Sodexo is committed to achieving the highest standards in all area of its operations
Principle Responsibilities
- To assist while under supervision form Management team cafe/tuck, hospitality & restaurant staff and ensure agreed standards are maintained.
- To ensure the highest standards of customer care are provided in all aspects of Sodexo’s catering operation.
- To assist under supervision with Sodexo’s Food management systems
- To promote & participate in an alert and positive approach to H&S in the delivery of all
Sodexo’s catering services
- To undertake administrative work under supervision by the management team for the catering department including stock control system for all catering areas.
- Liaising with other departments on promotions & events
- Ensuring efficient delivery of any other duties within the scope, spirit & purpose of the job, the title of the post and its grading as requested by the General Services Manager
- To assist under supervision in motivate, record & provide training to the cafe/tuck, restaurant & hospitality team
- To ensure agreed targets are timely achieved regarding training programme
- Setting high standards in all dealings with customers, staff & suppliers
- Monitoring, recording and action feedback from customers ( under supervision )
- Monitoring sales trends, profitability etc. in consultation with the finance team
Skills, Knowledge and Experience
Essential
- Good working level of IT relevant to the position
- Good communication & interpersonal skills. The ability to communicate in an appropriate and professional manner with both customers & colleagues at all levels of seniority & liaise effectively with other internal departments.
- A good team player
- Flexible & Diplomatic with a positive “can do” attitude
- Stamina & the ability to work under pressure, good at thinking quickly & sorting out problems on the spot, and the ability to stay calm in a crisis.
- Good business & commercial acumen
- Strong organisation and planning skills combined with a high level of initiative
- Highly motivated
- Attention to detail
- Commercial awareness
- Able to work on own initiative within a team environment
- Confidentiality and discretion and an awareness of the Data Protection Act.
Desirable
- Working knowledge of relevant Health & Safety regulations
- C GCSE and above English and Maths
- Working knowledge of till systems
Personal Attributes
- Enthusiastic - Displays a natural, sustained enthusiasm and energy
- Self-Motivated - Needs no encouragement to make things happen
- Able to build and maintain relationships at all levels - Is able to communicate within both client and Sodexo organisations
- Strong but Flexible - Always prepared to listen and consider the views of others
- Committed to Development - Demonstrates recognition of others contribution
- Competitive - Shows a healthy desire to win
- Positive - Focuses on what CAN be done
- Personal Appearance - Recognises importance that appearance has on the attitudes of others
- Responsible - Conscious of the consequences of action or inaction
- Conscientious - Demonstrates a commitment to get things done on or before agreed deadlines
- Decisive - Willing to make and implement decisions
- Assertive and Influential - Demonstrates a strong desire to lead situations and achieve goals
- Analytical - Shows an interest in and an aptitude for analysing situations and circumstances before taking action
- Focuses on what CAN be done
- Personal Appearance - Recognises importance that appearance has on the attitudes of others
- Responsible - Conscious of the consequences of action or inaction
- Conscientious - Demonstrates a commitment to get things done on or before agreed deadlines
- Decisive - Willing to make and implement decisions
- Assertive and Influential - Demonstrates a strong desire to lead situations and achieve goals
- Analytical - Shows an interest in and an aptitude for analysing situations and circumstances before taking action
About the Company
In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support exforces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.
Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.