Administrator

Job Introduction

As Vendor Governance Operative, you'll provide a high quality service to internal and external stakeholders across the Sodexo Business, responding to issues and queries concerning Vendor Governance policies and procedures and the Sodexo approved supply base.

You'll maintain vendor contracts and vendor governance contract processes. An excellent opportunity to join the team and use your customer service and administration skill set.

Service Operations is the part of our business that supports segment development by providing expertise and process standardisation across all segments. Service Operations leverages our global expertise and best practice to bring the best of Sodexo to all of our clients. It includes everything from FM expertise to food development through to bid support, health and safety, and contract design and management.

Role Responsibility

Provide a high quality service to internal and external stakeholders across the Sodexo Business, responding to issues and queries concerning Vendor Governance policies and procedures and the Sodexo approved supply base.

Follow the principles of risk management in Sodexo’s risk management documentation and utilise the tools and processes which govern the contractual relationships and vendor management requirements.

• Maintain Vendor Contracts in line with the Vendor Governance contract processes
• On-board and maintain Vendor Pre-qualification and Safegard Audits in line with the Pre-qualification and Audit Processes
• Maintain Vendor Governance systems, documentation and files timely and accurately

The Ideal Candidate

• Proven experience in a customer helpdesk, administration or a customer service team
• Previous administration experience in a busy environment
• Experience in using application systems
• Experience with delivering within SLAs
• IT literate with experience of Microsoft office packages including word, excel and power point.
• Effective written and oral communication skills
• Collaborative team working skills
• Ability to organise and prioritise workloads effectively within a busy Support Service environment
• Ability to plan & organise well multiple tasks in a fast paced environment.
• Good practical and problem solving skills
• Looks for continuous improvement in process and performance
• Qualified with GCSEs C Grades (or equivalent) in Mathematics and English Language

Package Description

Competitive salary plus benefits including pension, bonus and option to 'buy' additional flexible benefits such as holidays, healthcare etc

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

Please note as this is an urgent role we will start interviewing before the close date so if interested please do send your CV in ASAP to avoid disappointment

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.