Skip to content
Working at Sodexo - engineer fixing large machinery

Our vacancies

Search Jobs  

Account Coordinator (FM/Property)

Please Note: The application deadline for this job has now passed.

Job Introduction

As Account Coordinator, reporting to the Account Manager, you'll be responsible for the tactical (day to day) delivery of account services, the relationship with the customer and suppliers, and the facilitation and coordination of the interface between the customer/suppliers and the Sodexo functional (delivery) teams.

This role will operate across all Client Services clients therefore excellent communication, organisational and planning skills are a necessity

We are proud to have been awarded an exciting new Government with a large scale portfolio and are seeking facilities management professionals, ideally with managing agent/integrator model experience  You'll also support the transformation and change management this new contract will bring, working alongside a dedicated team for the business segment

Our wealth of experience means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs.

.

Role Responsibility

  • Positively influence and work with client representatives and operational teams to develop a culture of improvement and change
  • Understand, interpret and implement client requirements
  • Develop compelling business cases for change, articulating benefits to the client around performance, customer satisfaction and commercial contexts
  • By close management of customer requirements, ensure the change management process delivers optimal revenue for Sodexo and demonstrates a value for money client offering
  • Manage the change process ensuring all developments are scoped, approved, developed, tested, communicated and rolled out to the business following best practice ideologies
  • Proactively build and manage relationships with client and supplier groups, ensuring Sodexo’s profile and reputation is upheld and enhanced
  • Manage stakeholder communication
  • Drive a change culture that engenders teamwork across the Sodexo functional teams
  • By liaising with relevant function heads, manage the continuous improvement process
  • Define and manage a benefits realisation process
  • Lead tactical reviews with the client and suppliers to review CAFM performance and make recommendations to improve operational efficiency
  • Act as deputy for the Account Manager as required
  • Day to day client contact for business as usual enquiries
 

The Ideal Candidate

  • A proven record in delivering change programmes, preferably FM related
  • Experience of the managing agent / integrator model
  • Proven facilitation skills
  • Experience of building strong client relationships
  • Effective communication, interpersonal and influencing skills
  • Ability to influence outcomes, overcoming barriers to change
  • Flexible and adaptable
  • Highly organised, able to work with possible conflcting priorities
  • Strong MS Office skills together with knowledge and first-hand experience of CAFM systems
  • Strong report writing ability with demonstrable experience of producing compelling business cases

Package Description

£Competitive salary + benefits including  pension, option to 'buy' additional flexible benefits such as technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance and the ability to purchase further annual leave.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to further engage ex-forces personnel and reservists.  Those applying for roles with us who meet the essential criteria advertised under the ‘ideal candidate’ on the vacancy advertised are guaranteed to progress within the selection process.

This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings bellow you consent to this. Read more about cookies.