Restaurant Supervisor

Job Introduction

As a Restaurant  Supervisor at Sodexo in Belfast City Centre, you are a master multitasker and a quality-of-life improver. This role includes overseeing the hospitality staff ensuring our vibrant meals are served with a smile and the kitchen and restaurant remains hygienic. Your cheerful approach puts a smile on people's faces and makes an impact in their everyday lives. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.    

What you’ll do: 

• Oversee the setup and serving of hot and/or cold foods from counters and steamtables 
• Ensuring equipment and workstations is sanitized
• Reads recipes and/or product directions and estimate food requirements 
• Overseeing the replenishment of food from counters and steam table and break down stations at the end of meal periods 

What you bring: 

• Positive attitude, professionalism and respect for others 
• Basic food-handling skills 
• Ability to work in a standing position for long periods of time (up to 8 hours) 
• Food and Health and Safety Certificates 
• Have previous supervisory experience.  

What we offer:  

Working with Sodexo is more than a job it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: 

• Flexible and dynamic work environment 
• Competitive compensation 
• Access to ongoing training and development programs 
• Countless opportunities to grow within the company 
• Full training and full protective uniform supplied  

Ready to be part of something greater? Apply today! 

Role Responsibility

• To provide an efficient and friendly service to customers in all areas of the catering operations
• Respond efficiently and accurately to customer requests & complaints
• Coordinate / Manage daily catering operations
• Coordinate and work closely with the catering team.
• To take full responsibility for site’s hospitality and events as requested by the client
• Complete ordering forms and aid in the completion of monthly stock take
• Aid in the back of house management for all catering operations including month end
• Maintain and develop good client relationships
• Work with catering staff on their training and development
• Deliver superior service and maximize customer satisfaction
• Ensure compliance with sanitation and safety regulations
• Manage the catering operations good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• To fulfil any reasonable request by Site Manager
• To attend/receive any job-related training as required
• To report any customer complaints or compliments and take some remedial action if at all possible
• To report immediately any incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities and take such action as may be appropriate or possible
• To attend meetings and training courses as may be necessary
• To provide cover in other areas during periods of holidays and sickness

The Ideal Candidate

• Proven work experience as a Restaurant / F&B Supervisor or a similar role
• Proven customer service experience as a Supervisor / Manager
• Proven work experience with regards to stock management
• Good food and beverage (F&B) knowledge
• Strong leadership, motivational and people skills
• Ability to adhere to all health & safety practices
• High levels of personal hygiene and appearance

Package Description

Restaurant Supervisor – Permanent Full time.

Monday to Friday 8:00am - 4:00pm, 37.5 hours per week.

£11.00 per hour + Benefits.

Full training and uniform supplied.

Close to local transport links

About the Company

About Sodexo 

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins.  We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.